CRM360 Sales Solution Project Leader

bioMérieux; Marcy-l'Étoile; Sur place; EUR 70 000 - 95 000; Plein temps

Résumé du poste

A global diagnostics leader based in Auvergne-Rhône-Alpes is looking for a CRM360 Sales Solution Project Leader. This role involves defining and executing the global Salesforce vision, driving commercial transformation, and improving customer engagement. The ideal candidate will have a Master's degree and over 10 years of relevant experience, including expertise in Salesforce. Join a company dedicated to innovation and improving public health in a human-centered culture.

Qualifications

• 10+ years in commercial operations or consultancy, ideally in account management-driven organizations.
• Experience leading Salesforce-based projects and driving adoption globally.
• Willingness to travel globally for key meetings and workshops.

Responsabilités

• Define and execute the global Salesforce vision.
• Design, implement, and enhance CRM360 Sales solutions.
• Collaborate with teams to deliver CRM360 releases aligned with objectives.

Connaissances

Leadership and influencing skills

Fluent in English

Proven expertise in Salesforce Sales

Formation

Master’s degree in Management, Finance, Business Administration, or related field

Outils

Salesforce

Description du poste

A family-owned company, bioMérieux has grown to become a world leader in the field of in vitro diagnostics. For more than 60 years and across the world, we have imagined and developed innovative diagnostics solutions to improve public health. Today, our teams are spread across 45 countries and serve 160 countries with the support of a large distribution network.
Come and join a family-owned global company with a long-term vision, and a human-centered culture.

What are your main accountabilities?

As CRM360 Sales Solution Project Leader, you will define and execute the global Salesforce vision, driving commercial transformation and improving sales effectiveness and customer engagement. You will own the roadmap, ensure alignment with company objectives, and lead adoption globally.

Your mission is to design, implement, and continuously enhance CRM360 Sales solutions that empower commercial teams worldwide. Partnering with senior stakeholders, you will lead a cross-functional program integrating processes, technology, and people to enable data-driven decisions and commercial excellence.

Strategic Leadership & Governance

• Lead global CRM360 Sales strategy and roadmap aligned with commercial priorities
• Establish governance for enhancements, integrations, releases, and data quality
• Define success metrics to measure adoption, efficiency, and business impact
• Drive continuous improvement using functional expertise and user insights

Enhancements & Execution

• Gather and document business requirements aligned with global priorities
• Deliver new features and integrations ensuring scalability and high-performance
• Lead User Acceptance Testing and global deployment readiness
• Coordinate release management and ensure efficient rollouts across regions

Stakeholder Engagement & Change Management

• Collaborate with global/regional commercial teams, IT, and project managers to deliver CRM360 releases aligned with business objectives
• Act as a trusted advisor on Salesforce capabilities and best practices
• Drive change management to maximize adoption of Sales functionalities
• Develop and deliver training programs and user guides; communicate updates effectively
• Monitor adoption and gather feedback to continuously improve user experience.

What is your profile?

• Master’s degree in Management, Finance, Business Administration, or related field
• 10+ years in commercial operations, business management, or consultancy in an international context, ideally with experience in account management-driven organizations
• Proven expertise in Salesforce Sales, including advanced configuration, customization, automation, and integrations, with a track record of leading global Salesforce projects and driving adoption; certifications preferred
• Proven experience leading Salesforce-based projects and driving adoption across global organizations
• Strong leadership and influencing skills, with experience engaging senior stakeholders across multicultural environments
• Fluent in English; additional languages are a plus
• Willingness to travel globally for key meetings and workshops.

bioMérieux welcomes applications from all individuals, regardless of race, national origin, gender, age, physical characteristics, social origin, disability, union membership, religion, family status, pregnancy, sexual orientation, gender identity, gender expression or any unlawful criterion under applicable law. We are committed to treating all applicants fairly and avoiding discrimination.