CRM & User Engagement Stage / Intern - Global Marketing

cozycozy; Paris; Sur place; EUR 20 000 - 40 000; Plein temps

Résumé du poste

A travel-tech startup in Paris is looking for a CRM & User Engagement Intern to help deploy their CRM strategy and execute marketing campaigns. This is a 4-6 month onsite internship where you'll support engagement initiatives and analyze metrics. Ideal candidates are fluent in English, currently enrolled in a relevant program, and have strong copywriting skills.

Prestations

Unlimited coffee, tea, snacks, and drinks

Qualifications

• Fluent in English (spoken & written); other languages are a plus.
• Currently enrolled in a MA or MSc in a Business School, University or equivalent.
• Strong copywriting skills and a creative mindset.

Responsabilités

• Help deploy the CRM strategy and execute campaigns across digital touchpoints.
• Support both one-shot campaigns and automated scenarios.
• Collaborate with marketing on CRM content creation.

Connaissances

Fluent in English

Strong copywriting skills

Proactive attitude

Data analysis comfort

Creativity

Formation

Enrolled in a MA or MSc

Description du poste

Cozycozy is the only platform that gives you real-time access to all available holiday accommodations. Whether you're searching for a hotel, apartment, hostel, villa, or even a treehouse, our service features over 20 million listings from over 100 booking sites. You will find popular options like Airbnb, Booking.com, Abritel/VRBO and hotels.com, as well as plenty of specialised marketplaces to explore, such as Agriturismo, Gîtes de France, Onefinestay, Belvilla, Sonder, Travelski, and many others. Experiencing rapid growth, we are now present in over 50 countries in 20 languages, with offices in Paris and Budapest.

About the role

At Cozycozy, we’re building the world’s best accommodation metasearch platform making travel simple, transparent, and inspiring. We are hiring a CRM & User Engagement Intern to support the growth of our newly created CRM business unit.

This team manages the full customer journey: from the moment a user opts in to receive marketing communications to the reactivation of inactive users, with the goal of boosting engagement and retention.

You’ll be part of an international team that is passionate about travel and innovation. By joining cozycozy, you’ll help millions of travelers worldwide find their perfect accommodation.

This 4-6 month internship is an onsite role based in our office in central Paris

Your mission

• Help deploy the CRM strategy and execute campaigns across all digital touchpoints: emails, push notifications, in-app messages.
• Support both one-shot campaigns and automated scenarios (welcome sequence, post-search follow-ups, etc.).
• Collaborate with the marketing team on CRM content creation, ensuring copy and visuals align with our branding.
• Build campaign reports, run A/B tests, and share actionable recommendations to improve performance.
• With the help of data teams, analyze engagement metrics such as repeat rate, app engagement, open & click rates, and unsubscribe rates.
• Benchmark the tourism industry and share CRM best practices internally.

About you

• You are fluent in English (spoken & written); other languages are a plus.
• You are currently enrolled in a MA or MSc in a Business School, University or equivalent.
• You have strong copywriting skills and a creative mindset.
• You are rigorous, proactive, and eager to learn new skills.
• You are comfortable with numbers and data analysis.
• Bonus points for experience with email creation or an interest in mobile apps.

Why join Cozycozy?

You’ll operate in a key role in the development of a fast-growing travel-tech startup.

We have a diverse team spread across both Paris & Budapest, united by curiosity and collaboration.

We encourage initiative, creativity, and ownership. You’ll have the freedom to collaborate on our marketing projects end-to-end.

Enjoy our office in Paris with unlimited coffee, tea, snacks, and drinks.

What’s Next?

Once we receive your application, we will thoroughly review your CV and cover letter and will respond with an update as soon as possible. We invite you to get to know more about us by visiting www.cozycozy.com and follow us on LinkedIn, Instagram, Tiktok and Facebook.