Conseiller Client – Marque Jeux Vidéo (Remote)

Foundever; À distance; EUR 25 000 - 35 000; Plein temps

Résumé du poste

A leading customer experience company in Brest is looking for a Customer Service Specialist to join their French support team. You will handle customer inquiries and maintain technical knowledge of products for a major gaming brand. Candidates should be proficient in French and have strong English communication skills. This role offers competitive wages, private healthcare, and opportunities for career growth in a multicultural environment.

Prestations

Competitive wages and stability

Private healthcare insurance

Paid professional technical training

Monthly performance-based bonuses

Continuous learning opportunities

Qualifications

• Previous experience in Customer Service preferred.
• A calm, cool and level-headed attitude in every situation.
• Ability to adapt to a continuously changing environment and procedures.

Responsabilités

• Respond efficiently and effectively to all customers’ enquiries.
• Develop and maintain a full technical knowledge of the client’s products and services.
• Accurately log all calls and maintain administrative forms.

Connaissances

Proficient level of French (C1)

Intermediate level of English (B1)

Previous experience in Customer Service

Impeccable communication skills

Excellent self-organizing skills

Ability to work under pressure

Knowledge of Microsoft Office Pack

Description du poste

A leading customer experience company in Brest is looking for a Customer Service Specialist to join their French support team. You will handle customer inquiries and maintain technical knowledge of products for a major gaming brand. Candidates should be proficient in French and have strong English communication skills. This role offers competitive wages, private healthcare, and opportunities for career growth in a multicultural environment.