Compassionate Medical Call Center Specialist

Fenway Community Health; Ambrus; Sur place; EUR 20 000 - 40 000; Plein temps

Résumé du poste

A healthcare provider in Nouvelle-Aquitaine is seeking a Medical Call Center Representative to enhance patient access and satisfaction. This role involves responding to patient calls, scheduling appointments, and documenting requests. Candidates should have at least a high school diploma and 1 year of healthcare experience. Proficiency in Microsoft Office and electronic medical record systems is required. A competitive salary and benefits package are offered for this full-time position.

Prestations

Comprehensive medical and dental insurance

Retirement plan with employer match

11 paid holidays

Paid vacation

Qualifications

• 1 year of experience in a healthcare setting.
• Able to communicate in a professional and appropriate manner.
• Willingness to work with a diverse patient population.

Responsabilités

• Answer calls from patients, determining their needs.
• Schedule appointments according to patient needs.
• Document caller needs within EMR.

Connaissances

Customer service

Technical proficiency in Microsoft Office

Communication skills

Problem-solving skills

Formation

High school graduate or equivalent

Outils

Electronic medical records systems (Epic or equivalent)

Scheduling software

Description du poste

A healthcare provider in Nouvelle-Aquitaine is seeking a Medical Call Center Representative to enhance patient access and satisfaction. This role involves responding to patient calls, scheduling appointments, and documenting requests. Candidates should have at least a high school diploma and 1 year of healthcare experience. Proficiency in Microsoft Office and electronic medical record systems is required. A competitive salary and benefits package are offered for this full-time position.