Billing Manager (x/f/m)

Doctolib; Paris; Hybride; EUR 60 000 - 80 000; Plein temps

Résumé du poste

A healthcare technology company in Paris is seeking a Billing Manager to lead their billing team. This role includes managing invoicing, ensuring accuracy in billing cycles, and collaborating with internal stakeholders. The ideal candidate will have extensive experience in billing, particularly in an international context. Strong analytical and communication skills are essential. Competitive benefits and a hybrid work model are offered.

Prestations

Free health insurance

Parent Care Program

Mental health and coaching services

Sports club membership subsidy

Lunch vouchers

Relocation support

Qualifications

• 8 to 10 years of experience in billing with high volume invoicing.
• Experience handling billing in an international environment.
• Ability to think globally and act locally.

Responsabilités

• Lead a team responsible for billing activities for all countries.
• Ensure accuracy of the monthly customer billing cycle.
• Act as the gatekeeper for the order-to-cash process.

Connaissances

Analytical mindset

Excellent communication skills

Experience in international environments

Language skills: Professional English

Formation

Bac +/5 in finance and accounting or Master's Degree

Outils

Zuora

Salesforce

SAP

Description du poste

Overview

To support our growth and lead our global customers billing team, Doctolib is hiring a Billing Manager based in Paris. Attached to the Finance department, you will be responsible for our billing activities, coordinating customers invoices processing as well as cash application. You will integrate the Group accounting department and be part of a team in charge of covering the working capital activities.

Your responsibilities include but are not limited to:

• Lead a team of 3-5 specialists in charge of billing activities for all countries in the group. You will be responsible for task allocation and the delivery of all activities within your scope. You will propose and implement performance indicators to secure our delivery activities.
• Ensure the correct integration of the customers' master data and related contracts into our billing system. Ensure the completeness and accuracy of the monthly customer billing cycle.
• Ensure close cooperation with internal stakeholders from Sales and Finance.
• In relation with the Working Capital Senior Manager, act as the gatekeeper for the order-to-cash process and work to optimize the process, scalability, and consistent quality.
• Ensure the integrity of systems impacting the billing process to guarantee efficiency in accuracy and inter-process flow (cash application/collection).
• Manage all queries and validation requests addressed by internal customers.
• Monitor customers' direct debits and collaborate with the cash collection team to recover doubtful debts.
• Oversee monthly and annual closing activities, including performance.
• Ensure the quality of internal periodic controls.
• Collaborate with the project team to propose system improvements in our CRM (Salesforce), billing system (Zuora), or accounting system (SAP).

Who you are

If you don’t meet all the requirements below but believe this opportunity matches your expectations and experience, we still encourage you to apply!

You could be our next teammate if you:

• Have a Bac +/5 in finance and accounting or a Master’s Degree in accounting;
• Have 8 to 10 years of experience in billing with experience handling a massive volume of invoicing;
• Are used to working in an international environment and able to think globally / act locally;
• Have an analytical mindset to identify trends, solve problems and support decision-making;
• Language skills: Professional English. Native French and/or German/Italian is a plus;
• Skills in Zuora (billing tool) would be highly desirable;
• Have excellent communication skills.

What we offer

• Free health insurance for you and your children
• Parent Care Program: receive one additional month of leave on top of the legal parental leave
• Free mental health and coaching services through our partner Moka.care
• For caregivers and workers with disabilities, a package including adaptation of the remote policy, extra days off for medical reasons, and psychological support
• Work from EU countries and the UK for up to 10 days per year, thanks to our flexibility days policy
• Work Council subsidy to refund part of sport club membership or creative class
• Up to 14 days of RTT
• A subsidy from the work council to refund part of the membership to a sport club or a creative class
• Lunch voucher with Swile card
• Reimbursement of public transportation or company car (only for Field Sales)
• Relocation support for international mobilities

The interview process

• Interview with Talent Acquisition;
• Interview with Hiring Manager;
• Final interview with the Working Capital Manager and the SCC Director;
• A presentation of a case study to the SCC Director.

Job details

• Permanent position
• Full Time
• Workplace: Levallois-Perret (92)
• Start date: as soon as possible

• Flex office / Hybrid mode: you work 3 days per week from the office

At Doctolib, we are committed to improving access to healthcare for everyone. This translates into our recruitment process. We evaluate candidates based solely on qualifications and motivation, without any form of discrimination.

The more diverse ideas are heard, the more our product will truly improve healthcare for all. You are welcome to apply to Doctolib, regardless of your gender, religion, age, sexual orientation, ethnicity, disability.

To ensure equal opportunities, we invite you to exclude personal information (e.g., pictures, age) from your applications. If you require any accommodation, please let us know for support during the hiring process.

Join us in building the healthcare we all dream of!

All information provided is processed by Doctolib for application management. For data processing details, please contact hr.dataprivacy(at)doctolib.com to exercise your rights.