Account Manager Mobile Operators M/F

Transatel; Puteaux; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A telecommunications company is seeking a professional for business development within the alternative operator market in France. The role includes managing customer relations, conducting market analyses, and negotiating business deals. Candidates should hold a Master's degree in business studies or related fields with at least 2 years of experience in telecom marketing or technical solutions. Strong analytical skills and fluency in English are required, with additional European language skills being an asset.

Qualifications

• Minimum of 2 years experience in marketing or business in the telecoms sector.
• Proven experience in sophisticated technical solutions or as a technology advisor.
• Fluent in English and proficiency in an additional European language is a plus.

Responsabilités

• Develop Transatel's wholesale business in France.
• Manage customer relationships and business development.
• Conduct market analysis and create competitive offers.
• Negotiate contracts and increase the client portfolio.
• Monitor sales and support customer development.
• Ensure technical follow-up and improve service quality.

Connaissances

Autonomy

Curiosity

Capacity for analysis

Communication

Formation

Master's degree in business studies, economics, or management

Outils

Microsoft Office (Excel, PowerPoint)

Description du poste

Your missions

Your objective is to develop Transatel’s wholesale business within the alternative operator market in France.

As part of Transatel’s MVNE Solutions team, the position consists of offering telecoms operators a turnkey solution that provides all the necessary services to become a Mobile Virtual Network Operator (MVNO) quickly, easily, and with a low upfront investment.

Reporting to the head of the team as well as to General Management, the responsibilities of this position are as follows:

• Management of customers and / or business development
• Market analysis: prices, participants, competition, country specifics
• Participate in the creation of offers (tariffs, services) in collaboration with Technical Management
• Identify potential customers and set up meetings
• Carry out business and contractual negotiations
• Propose value-added services
• Increase the client portfolio

Relationship with the MNO

• Act as intermediary between the MNO and our client MVNOs
• Escalate MVNO technical and business issues to the MNO
• Defend Transatel’s financial interests with respect to the MNO, and act as a support in negotiations
• Manage disputes between customers and the MNO

Customer follow-up

• Follow up and support the development of our customers
• Roll out the product roadmap and new offers
• Monitor and increase the sales volume
• Negotiate new agreements

Administration

• Ensure technical follow-up between the support cell, the operator, and its customers
• Report regularly to Business and General Management
• Make proposals aimed at improving internal processes and the quality of service delivered to customers
• Act as intermediary between the legal department and the client MVNOs

Your profile

You have a Master’s degree in business studies or in economics / management, and have a particular interest in new technologies and / or the telecommunications sector.

You must have at least 2 years’ experience in one of the following domains :

• A position in the marketing or business side of the telecoms sector or sophisticated technical solutions
• Technology advisor

Qualities required :

• Autonomy
• Curiosity
• Capacity for analysis (drawing up business plans), synthesis (making strategic recommendations), and communication (doing presentations)

Languages : English is essential. Another European language would be appreciated.

Software tools : Proficiency with Microsoft Office, in particular Excel and PowerPoint.

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