Abercrombie & Fitch - Superviseur Surface de Vente (Key Lead), Cap3000

Abercrombie and Fitch Co.; Saint-Laurent-du-Var; Sur place; EUR 60 000 - 80 000; Temps partiel

Résumé du poste

A global apparel retailer is seeking a Key Lead in Saint-Laurent-du-Var to ensure customers receive a quality in-store experience. Responsibilities include supervising staff and driving sales performance. Candidates should have retail experience and be fluent in English and French. This part-time role requires flexible availability, especially on weekends.

Prestations

Quarterly Sales Incentive Bonus

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Qualifications

• At least 1 year of retail experience preferred.
• CEFR B2 Fluency in English & French required.
• Ability to work flexible hours including weekends.

Responsabilités

• Ensure quality in-store customer experience.
• Provide guidance and coaching to Brand Representatives.
• Drive store performance through customer experience.

Connaissances

Customer Focus

Communication

Interpersonal Interaction

Adaptability/Flexibility

Multi-Tasking

Formation

High School Diploma/G.E.D. equivalent preferred

Description du poste

Overview

Abercrombie & Fitch Co. is a global, digitally led omnichannel retailer of apparel and accessories. The company operates a family of brands and over 750 stores worldwide, with e-commerce sites including abercrombie.com, abercrombiekids.com, and hollisterco.com. The organization emphasizes people first and purpose-driven leadership.

Job Description

The Key Lead is responsible for ensuring all customers receive a quality in-store experience. They act as the Floor Supervisor, providing guidance and coaching to Brand Representative associates to ensure store operations run effectively. The Key Lead is part of the store leadership team and is responsible for driving store performance on the floor through the customer experience and the team’s achievement of daily sales.

What You’ll Do

• Opening & Closing routine
• Product Knowledge & Brand Awareness
• Business Understanding
• Proactive Thinking
• Attention to Detail
• Register/Point of Sales use
• Asset Protection
• Visual Displays
• System Skills
• Work Schedule Requirements
• Availability
• Schedule will vary weekly but should expect to work at least 20-25 hours per week; required availability on Saturdays and Sundays and certain holidays. During peak times, hours may increase to support business needs.

Français / Version Française

Le Key Lead veille à garantir une expérience en magasin de qualité pour tous les clients. Il fournit des conseils et du coaching aux conseillers de vente (Brand Representatives), en s’assurant que les opérations en magasin se déroulent efficacement. Le Key Lead fait partie de l’équipe managériale du magasin et est responsable de la performance du magasin, notamment en matière d’expérience client et de réalisation des objectifs de vente journaliers.

• Routine d'ouverture et de fermeture
• Connaissance des produits et de la marque
• Compréhension des enjeux commerciaux
• Anticipation et proactivité
• Souci du détail
• Utilisation des caisses et systèmes de paiement
• Prévention des pertes
• Visual merchandising
• Maîtrise des systèmes informatiques
• Disponibilités flexibles
• Disponibilités
• Ce poste étant en temps partiel, les horaires varieront chaque semaine avec un minimum de 20 à 25 heures par semaine. Une disponibilité est requise le week-end (samedi et dimanche) ainsi que pendant certains jours fériés. En période de forte activité, les horaires peuvent être augmentés pour soutenir les besoins du magasin.

Qualifications / What it Takes

• Education - High School Diploma/ G.E.D. equivalent preferred
• Retail Experience - At least 1 year of retail experience is preferred
• Supervisor/ Managerial Experience - No supervisory/ management experience is required
• CEFR B2 Fluency in English & French, required
• Customer Focus
• Communication
• Interpersonal Interaction
• Fashion Trend Knowledge
• Outgoing
• Assertiveness
• Adaptability/Flexibility & Stress Tolerance
• Poise & Ambition
• Multi-Tasking
• Applied Learning
• Work Ethic
• Omni Channel Services

Ce qu’il vous faut / Additional Information

• What You’ll Get
  • As an Abercrombie & Fitch Co. associate, you’ll be eligible for a variety of benefit programs designed to fit you and your lifestyle.
  • Quarterly Sales Incentive Bonus
  • Merchandise Discount
  • Flexible Schedule
  • Opportunities for Career Advancement
  • Opportunity to Become a Brand Affiliate
  • Training and Development
  • A Global Team of People Who'll Celebrate you for Being YOU

Abercrombie & Fitch Co. is an Equal Opportunity employer.

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