Jobs in Tenerife, Spain
Customer Service Agent (Full remote within Colombia)
Leadtech Group
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Customer Service Agent (Full remote within Colombia)
Job summary
A leading digital business group is seeking a passionate Customer Service Agent fluent in Spanish and English. The role involves resolving customer inquiries, following procedures, and suggesting website improvements. Join a diverse team and be part of a dynamic work environment.
Qualifications
- Fluent in Spanish and English.
- Experience in customer service is a plus.
Responsibilities
- Resolve routine and complex customer inquiries.
- Follow defined procedures to respond to customer needs.
- Report website errors and suggest improvements.
Skills
We are looking for a passionate Customer Service Agent with a high level of Spanish and English.
About Us
Leadtech has been fostering and developing innovative digital businesses across several industries since 2009. It has expanded to a team of over 500 committed employees working throughout Spain. We are proud to have more than 23 nationalities working together, and our products and services are enjoyed by millions of users worldwide every month. #LifeAtLeadtech
Main Responsibilities:
- Resolve routine and complex customer inquiries.
- Follow defined procedures to respond to customer needs.
- Report website errors and suggest improvements.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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