Work & Travel in Greece (Fully Remote Job With Relocation Package)!

Cross Border Talents; A distancia; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

A leading customer service organization is looking for a Spanish Customer Service Representative. This fully remote role allows you to work from anywhere in Greece with an attractive relocation package, including accommodation and flight assistance. The ideal candidate will be fluent in Spanish and have strong English communication skills, along with critical thinking abilities. Join our mission-driven team to create a safe and inclusive online community while enjoying career growth and performance bonuses.

Servicios

Relocation package

Performance bonus up to €160 monthly

Career growth opportunities

Formación

• Experience in a BPO or related service environment is a plus.
• Strong understanding of regional and cultural nuances.

Responsabilidades

• Assist our online community with inquiries.
• Become an expert on Facebook products and community standards.
• Investigate and resolve user account issues.

Conocimientos

Fluent in Spanish (C1)

Strong English communication skills

Critical thinking

Educación

College education or equivalent experience

Descripción del empleo

Work & Travel in Greece (Fully Remote Job With Relocation Package)!

Join Us as a Remote Spanish Customer Service Representative in Greece!

Are you passionate about helping others and creating a safe, supportive online environment? Do you excel at problem-solving and communication? If so, wed love for you to join our mission-driven team as a Spanish Customer Service Representative!

Why This Role is Perfect for You:

Fully Remote: Enjoy the freedom to work from anywhere in Greece!

Work & Travel: Experience Greece while contributing to a meaningful mission yes, you can travel and work remotely! ️️

• Relocation Package : We offer a comprehensive relocation package to help you transition to Greece smoothly:

2 Weeks Hotel Accommodation + Flight Ticket (inside the EU)

Airport Pickup

As a vital member of our team, you'll:

• Assist our online community by resolving inquiries with empathy, efficiency, and precision.

Become an expert on Facebook products, community standards, and policies.

️ Make balanced decisions and act as a committed advocate for our users, ensuring their voices are heard.

️ Communicate effectively showcasing empathy and professionalism in every interaction.

Investigate and resolve reports on account issues, abusive content, and other user concerns.

Leverage your market knowledge to identify opportunities for scalable solutions and improved user experiences.

Analyze data trends to recommend workflow enhancements and address policy nuances.

️ Enforce community guidelines by monitoring reports and reviewing flagged content within set quality standards.

Spot inefficiencies in workflows and suggest actionable solutions.

What Were Looking For:

Language Proficiency: Spanish fluency (C1) and strong English communication skills.

Critical Thinking: Solid reasoning and analytical abilities to navigate complex issues.

Education: College education or equivalent experience (military background accepted).

Experience: Up to 1 year in a BPO or related service environment is a plus.

Cultural Awareness: Strong understanding of regional and cultural nuances to support effective policy implementation.

What We Offer:

Performance Bonus: Up to 160 monthly.

• Career Growth: Opportunities to enhance your skills and grow with a dynamic, mission-focused team.

Why Join Us?

At the heart of what we do is our commitment to community. You'll have the chance to make a tangible difference in the lives of users, ensuring a positive and inclusive online experience.

If you're empathetic, solutions-oriented, and eager to contribute to Facebook's mission of fostering a safe and connected world, this is your moment!

Apply today and become part of something extraordinary. Together, lets create a better digital community!

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