Technical Advisor

SailPoint; Madrid; Presencial; EUR 70.000 - 90.000; Jornada completa

Descripción de la vacante

A leading identity security firm is seeking a Technical Advisor in Madrid. The role involves guiding clients through identity security assessments and implementations. Candidates should have over 8 years of experience in technical consulting and be fluent in both Spanish and English. Strong communication and leadership skills are essential. This position promises a dynamic work environment with significant impact.

Formación

• Experience with identity provisioning and governance products.
• Experience with networking, directory servers, and databases.
• Strong analytical and problem-solving abilities.

Responsabilidades

• Provide strategic direction for Identity Security Programs.
• Perform assessments on customer Identity landscape.
• Document and present product adoption gaps.

Conocimientos

Communication skills

Technical consulting experience

Problem-solving

Organizational skills

Leadership

Fluent in Spanish and English

Educación

8+ years of experience in a technical consulting role

Herramientas

Azure

AWS

Web-based APIs

Scripting frameworks (Angular, Node JS, TypeScript)

Descripción del empleo

Overview

Why SailPoint?

Love what you do. And love where you do it. Smart people, fun culture, innovative work, beautiful offices — and everyone’s really nice. SailPoint is known as the company where everyone wants to work, and we have the awards to prove it. If you’re passionate about outsmarting cybercriminals and making an impact, we invite you to join our team.

SailPoint empowers the largest, most complex organizations by putting identity at the Center of Security and IT. Our 2,000+ customers include global financial institutions, government entities, pharmaceutical organizations and more.

What You Will Do

The Technical Advisor at SailPoint begins by leveraging their experience to build a deep understanding of our SaaS and/or Software solutions. Within a month or two, they are serving as a technical lead on customer engagements and cases where they will employ their client and partner communication skills, as well as their industry knowledge to share organizational best practices for SailPoint products and identity governance. After their first six months, Senior Solution Architects will have established themselves as both technical and consultative experts within the Professional Services organization, and by the end of their first year they will have become a trusted advisor to customers, partners, leadership and to less experienced team members.

Responsibilities

• As a trusted advisor, provide strategic direction to customers and implementation partners for a successful Identity Security Program

• Perform assessment on customer’s current Identity landscape and build out their future identity road map

• Build out customers’ Identity role based access control and application onboarding program

• Ensure SailPoint best practices are followed through the project for a successful project delivery

• Advise and provide direction to junior resources on the project implementation

• Provide pros & cons to customers for building custom tools to meet their unique and complex business goals

• Maintain healthy business relationship with customers and partners

• Work with other advisory services leads, program managers and provide recommendations on any changes needed for the program

• Work with other cross functional teams to understand the product roadmap, product limitations and advise strategic direction to the customers

• Document and present SaaS product adoption gaps

• Recommend areas where SaaS product consumption can be improved

• Solve complex problems using the product’s Atlas extensibility platform (hands-on implementation work)

Additional Responsibilities

• Manage, mentor, and coach direct reports

• Manage project scheduling, budgeting, risk, and weekly status

• Work with CSM renewals team to lower churn risk, increase SaaS adoption, and generate leads or manage new advisory services opportunities

• Responsible for existing Advisory services clients' renewal opportunities and closure

Requirements

• 8+ years of experience in a technical consulting role

• Strong communication and presentation skills needed to perform identity security program assessments and provide a road map

• Experience with any Identity provisioning and governance products is required

• Fluent written and spoken Spanish and English

• Experience with networking, directory servers, databases is required

• Experience with Azure, AWS is a plus

• Experience with Web based APIs is required

• Experience with Object Oriented Programming is nice to have

• Experience with scripting framework (Angular, Node JS, TypeScript, etc.)

• Strong organizational, leadership and multi-tasking skills

• Excellent analytical and problem-solving abilities

• Documentation management and ability to use project management tools

• Attention to details even under pressure

• Time management skills with the ability to meet deadlines

• IdentityIQ or IdentityNow Certification is a plus

• Experience with data science & machine learning language models is a plus

• CISSP, CCSP or CISM security certifications are a plus

SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law.

Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact [e-mail] or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations. NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.