Tech Support Specialist - English Speakers

Cross Border Talents; La Coruña; Presencial; EUR 17.000 - 20.000; Jornada completa

Descripción de la vacante

A global software solutions leader is seeking a Tech Support Specialist in A Coruña. This role involves providing exceptional technical support and troubleshooting for Cloud technologies and Microsoft products. Ideal candidates should have advanced English skills and previous experience in technical support. The position offers a full-time stable contract, a focus on work-life balance, and growth opportunities in a multicultural work environment.

Servicios

Comprehensive training on cutting-edge tools

Career growth opportunities

Multicultural and dynamic work environment

Strong focus on work-life balance

Formación

• Previous experience in technical support or IT-related roles.
• Knowledge of Microsoft Cloud and related technologies is highly valued.
• Proactive mindset with a genuine interest in technology.

Responsabilidades

• Deliver exceptional customer and technical support in English.
• Troubleshoot and resolve issues related to Cloud technologies and Microsoft products.
• Handle interactions with empathy, patience, and professionalism.

Conocimientos

Strong communication in English (advanced level)

Problem-solving skills

Critical thinking

Empathy and professionalism

Herramientas

Microsoft Cloud products

Descripción del empleo

Are you passionate about technology and helping others?
Join our team as a Tech Support Specialist and become part of a global leader in software solutions!

You´ll be providing top-quality technical support for one of the worlds most innovative software companies guiding users, solving technical challenges, and learning every day from the best in the business.

What You´ll Do:

• Deliver exceptional customer and technical support in English, ensuring every user feels heard and supported.

• Troubleshoot and resolve issues related to Cloud technologies and Microsoft products (Office, Outlook, OneDrive, Exchange, SharePoint, Windows, and more).

• Use your critical thinking and problem-solving skills to identify solutions quickly and efficiently.

• Handle each interaction with empathy, patience, and professionalism creating a positive experience for every customer.

What We´re Looking For:

• Strong communication skills in English (advanced level).

• Previous experience in technical support or IT-related roles.

• Knowledge of Microsoft Cloud products and related technologies is highly valued.

• A proactive, curious mindset and a genuine interest in technology and people.

What We Offer:

• Full-time, stable contract (39h/week) Monday to Friday -9:00 -18:00

• Salary range: 17000 - 20000 euros gross annual

• A multicultural, inclusive, and dynamic work environment.

• Strong focus on work-life balance.

• Comprehensive training on cutting-edge tools and technologies in high demand globally.

• Real career growth opportunities develop your path with us, nationally or internationally.

• Office-based role in our friendly location in A Coruña.

️Ready to Grow Your Tech Career?

If you´re a problem-solver who loves technology and teamwork, wed love to meet you!
Apply today and start your journey with us.