Tech Support Agent Cloud Solutions (Italian, Polish, Czech,Hungar or Spanish)

Velenosi&Meredith; Málaga; A distancia; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A tech company in Spain is seeking tech-savvy professionals for full-remote technical customer support roles. Candidates must reside in Spain and speak one of the listed languages fluently alongside C1-C2 level English. Responsibilities include providing technical support, troubleshooting issues, and collaborating with teams. The position offers a permanent contract, full remote flexibility, and opportunities for career development.

Servicios

Competitive salary with performance-based bonuses

Access to technical certifications

Career development opportunities

Formación

• Fluent in one of the listed languages and C1-C2 level English.
• Experience in technical customer support or similar roles.

Responsabilidades

• Provide first-level technical support to B2B or B2C clients.
• Troubleshoot technical issues and guide users through solutions.
• Collaborate with engineering and product teams for escalations.
• Create and improve internal documentation and client-facing FAQs.

Conocimientos

Fluent in one of Italian, Polish, Czech, Hungarian or Spanish

C1-C2 level English

Prior experience in tech support

Descripción del empleo

We are hiring tech-savvy professionals already based in Spain for full-remote technical customer support roles, specializing in cloud-based platforms and SaaS solutions. This is a great opportunity to join an international team under a permanent Spanish contract.

Position Details

• Language requirements: Fluent in one of Italian, Polish, Czech, Hungarian or Spanish plus English C1-C2
• Contract type: Permanent (contrato indefinido)
• Work model: 100% remote (you must already reside in Spain)
• Field: Technical Customer Support cloud services, SaaS, digital tools, and similar
• Schedule: Monday to Friday (no night shifts)
• Training: Fully paid

Your Responsibilities

• Provide first-level technical support to B2B or B2C clients using cloud-based tools and platforms
• Troubleshoot technical issues and guide users through solutions via chat, email or phone
• Collaborate with engineering and product teams for escalations and improvements
• Create and improve internal documentation and client-facing FAQs

What We Offer

• Competitive salary with performance-based bonuses
• Permanent contract under Spanish labor law
• Full remote flexibility
• Career development within international tech companies
• Access to technical certifications and continuous learning

Who We’re Looking For

• You are already living in Spain
• You speak one of the listed languages natively and have C1-C2 level English
• You have prior experience in tech support, Cloud Solutions or similar

To apply, send your CV to

[e-mail]

WhatsApp: [phone]