Swedish-speaking Customer Service Agent

JR Spain; Barcelona; Presencial; EUR 24.000 - 30.000; Jornada completa

Descripción de la vacante

JR Spain is seeking a Swedish-speaking Customer Service Agent to join its dynamic team in Barcelona. The role involves assisting clients, resolving inquiries, and providing an excellent customer experience. The ideal candidate is fluent in Swedish, knows the travel industry, and possesses strong communication and problem-solving skills.

Servicios

Competitive salary + bonus

Permanent contract

Shift-based working time

Employee discounts

Free weekly after work activities

Formación

• Fluency in Swedish and high-level English communication.
• Familiarity with travel industry.
• Proactive attitude and excellent listening skills.

Responsabilidades

• First point of contact for clients.
• Assist with inquiries effectively.
• Ensure a positive customer experience.

Conocimientos

Fluent in Swedish

Communication skills

Problem-solving

English proficiency

Travel industry knowledge

Descripción del empleo

Social network you want to login/join with:

Swedish-speaking Customer Service Agent, Barcelona

Client:

City Job Offers

Location:

Barcelona, Spain

Job Category:

Other

EU work permit required:

Yes

Job Reference:

317155265909830451232460

Job Views:

1

Posted:

23.07.2025

Expiry Date:

06.09.2025

Job Description:

Swedish-speaking Customer Service Agent in Barcelona

Do you have a passion for traveling? Want to find solutions for clients? If your first language is Swedish and you want to work in Barcelona, this is the offer for you!

About the company: This is a one-stop online travel site for consumer and small business travel. Its websites provide access to exclusive savings on hotels, flights, cars, and travel for the ultimate travel experience. They use the latest technology to filter millions of possible trips for users all over the world.

Your Profile:

• You’re fluent in Swedish and can communicate at a high level in English.
• Passionate and familiar with the travel industry (popular destinations, airlines, hotel chains).
• You are result-oriented and always look for solutions.
• You have excellent communication and listening skills.
• Willing to learn.
• You are positive, motivated, and proactive.
• Experience in the travel industry is a plus.

Your Responsibilities:

• You’ll be the first point of contact for clients.
• Offer quick and effective assistance with inquiries.
• Update contact information, collect invoices, refund requests, booking information, and more.
• Leave customers with an excellent experience.

Benefits:

• Competitive salary + bonus.
• Permanent contract.
• Shift-based working time (Monday to Sunday rotative).
• Chance to join an international and dynamic team.
• Possibilities to grow inside the company.
• Initial training and continuous courses to improve your skills.
• Refer a friend bonus.
• Employee discounts.
• Free weekly after work activities.
• Modern office in Barcelona right by public transport, a shopping mall, and plenty of restaurants and cafes.

Take advantage of this opportunity to join a leading company in the travel industry and enjoy the city of Barcelona! All you have to do now is apply!