Spanish-Speaking Customer Experts Jobs - Remote InsideGreece

Dila Recruitment; A distancia; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

A recruitment agency is seeking a Customer Expert to manage communications with customers through phone, chat, and email. You will track cases to ensure timely resolutions and maintain high customer satisfaction. The ideal candidate must be fluent in Spanish and possess strong English communication skills. The role offers competitive salary and support with relocation to Greece, including flight expenses and accommodation for two weeks.

Servicios

Complete relocation support

Competitive monthly salary plus bonuses

Health care benefits

Free online Greek language courses

Formación

• Fluent in Spanish to communicate effectively.
• Proficient in English at a B2 level for customer interactions.
• Strong problem-solving abilities and interpersonal skills.

Responsabilidades

• Communicate with customers via phone, chat & email.
• Track cases and ensure timely resolutions.
• Maintain customer satisfaction while representing the brand.

Conocimientos

Fluency in Spanish

Very good communication skills in English (B2 level)

Exceptional communication & soft skills

Problem-solving skills

Computer knowledge/tech savviness

Resourceful, able to multitask

Team player in a fast-paced environment

Descripción del empleo

Position: Customer Expert

Work model: Remote in Greece

Location: Greece

Employment type: Full-time

What you will do:

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

What you will bring:

• Fluency in Spanish
• Very good communication skills in English B2 level
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge/tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

What we offer:

• Complete support to help you ease your relocation to Greece, we cover your flight tickets expenses, 2 weeks hotel accommodation (including breakfast), support with the house searching process (all at no cost to you)
• Competitive monthly salary + 2 extra salaries per year + monthly performance bonus,Sundays and public holidays are paid 200%
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses