Senior Deskside Engineer

Computacenter; Madrid; Presencial; EUR 28.000 - 40.000; Jornada completa

Descripción de la vacante

A leading independent technology partner in Madrid is seeking a Senior Deskside Engineer to solve IT issues, support users, and manage equipment. The ideal candidate will have 4+ years of experience in a Microsoft environment and fluency in English and Spanish. Responsibilities include configuring video conference rooms, installing operating systems, and providing exceptional customer service. You will work fully on-site and may have on-call duties, alongside attractive benefits including a monthly Pluxee card and health insurance.

Servicios

Pluxee card (Sodexo) 180€/month

Private health insurance after 6 months

Formación

• 4+ years as a Deskside Engineer in a Microsoft environment.
• Fluent in English and Spanish.
• Driving license required.

Responsabilidades

• Identify and solve various IT issues within the established time and quality.
• Configure and prepare video conference rooms.
• Organize and inventory the warehouse.
• Install Microsoft Operating Systems and imaging devices.
• Install software and other scripts.
• Replace components in different types of devices.
• Provide user support.
• Document and communicate with different teams.

Conocimientos

Customer service excellence

Good communication skills

Self-management

Adaptability under critical events

Team player

Organizational skills

Educación

Intermediate or Advanced Vocational Training in Computer Science

Herramientas

Google Suite

Service Now

Microsoft Office

Windows

iOS

Descripción del empleo

Location: Spain - CS GETAFE | Job-ID: 216461 | Contract type: Standard | Business Unit: System Engineering

Computacenter is a leading independent technology partner, trusted by large corporate and public sector organisations. We help our customers to source, transform and manage their IT infrastructure to deliver digital transformation, enabling users and their business worldwide.

Our TRG Team in Spain is looking for a Senior Deskside Engineer with:

• Identifying and solving various IT issues within the established time and quality (connectivity, application errors, operating system failures, etc.).
• Configuring and preparing video conference rooms.
• Organizing and inventorying the warehouse.
• Installing Microsoft Operating Systems and imaging devices (desktops, laptops, tablets, and PDAs).
• Installing software and other scripts.
• Replacing components (hard drives, processors, etc.) in different types of devices (desktops, laptops, tablets, and PDAs).
• User support.
• Performing other IT-related tasks following Computacenter's directives.
• Stock control.
• Documenting and constantly communicating with different on-site or remote teams.
• Mobility is required for the technician to provide services at different sites.

Necessary Knowledge:

• Google Suite
• Service Now
• Microsoft Office
• Windows
• iOS

Pre-Requisites & Experience:

• Proven experience of at least 4 years as a Deskside Engineer in a Microsoft environment.
• Intermediate or Advanced Vocational Training in Computer Science.
• Fluent in English & Spanish.
• Driving licence required.

Skills / Behaviours:

• Excellence in Customer service.
• Good communication skills.
• Able to self-manage.
• Adaptability under critical events.
• Team player.
• Organised and efficient.

Details of the vacancy Information needed:

• Fully presential.
• Monday to Friday coverage with the possibility of on-call or weekend interventions.
• Rotative shifts (8h to 17h or 9h to 18h).
• Pluxee card (Sodexo) 180€/month (11 months/year: 1980€ year) after 3 months and private health insurance after 6 months.
• Vetting consent required.

About us

Computacenter is a leading independent provider of IT infrastructure services. We have about 15,000 employees worldwide who are accompanying our international customers on their path to digital transformation. Our team of professionals serves corporate and government clients in a variety of industries. We support around 4.2 million users from our Global Service Desk. They are in more than 70 countries and speak 30 languages.

At our service desk locations, you can expect a dynamic, international and informal work environment with flexible work schedules and various offers for professional and personal development. Our informal atmosphere and the strong feeling of belonging makes you feel like being part of a great community.

Interested in joining a company with a strong sense of community?

We’re growing. We’re hiring. We encourage. We empower. We support.

#CCwinningtogether