Senior Customer Success Manager — Remote & Growth Champion

INFINNI; A distancia; EUR 50.000 - 70.000; Jornada completa

Descripción de la vacante

A progressive technology company is seeking a Senior Customer Success Manager to oversee relationships with key clients and enhance their success on the platform. The role includes responsibilities from onboarding to advocacy, requiring strong experience in managing customer relationships, particularly in SaaS. Candidates must be self-motivated, fluent in English, and willing to relocate to the Canary Islands. The company offers competitive pay, flexibility, and a supportive culture focused on professional development.

Servicios

Competitive salary with bonuses

Flexible working hours

Opportunities for career advancement

Inclusive team culture

Supportive work environment

Formación

• Minimum of 3 years of experience as a Senior Customer Success Manager with large accounts.
• Strong understanding of SaaS business models.
• Excellent communication skills and fluency in English.

Responsabilidades

• Build and maintain relationships with key customers to ensure satisfaction.
• Guide customers through onboarding and continued use of our platform.
• Train clientele on new features to enhance platform utilization.

Conocimientos

Customer relationship management

Fluent in English

Strong background in SaaS

Team leadership

Proactive and self-motivated

Herramientas

CRM tools (Hubspot, Salesforce)

Descripción del empleo

A progressive technology company is seeking a Senior Customer Success Manager to oversee relationships with key clients and enhance their success on the platform. The role includes responsibilities from onboarding to advocacy, requiring strong experience in managing customer relationships, particularly in SaaS. Candidates must be self-motivated, fluent in English, and willing to relocate to the Canary Islands. The company offers competitive pay, flexibility, and a supportive culture focused on professional development.