Senior Account Manager

Pleez; Madrid; Presencial; EUR 50.000 - 70.000; Jornada completa

Descripción de la vacante

Una innovadora startup busca un profesional dinámico para gestionar cuentas en el sector de la restauración. En este emocionante rol, serás responsable de desarrollar relaciones sólidas con los clientes y proporcionar recomendaciones estratégicas para impulsar su crecimiento. Con un enfoque en la creación de soluciones innovadoras, tendrás la oportunidad de contribuir a la transformación de una de las industrias más grandes del mundo. Si eres proactivo, orientado a resultados y tienes una mentalidad crítica, esta es la oportunidad perfecta para llevar tu carrera al siguiente nivel en un entorno colaborativo y motivador.

Formación

• Capacidad para desarrollar relaciones sólidas con los clientes.
• Experiencia previa en food tech y startups es un plus.

Responsabilidades

• Ser el rostro de la empresa después de la adquisición de clientes.
• Optimizar e implementar procesos de incorporación para restaurantes.

Conocimientos

Orientación a resultados

Actitud centrada en el cliente

Inglés avanzado

Español nativo

Mentalidad crítica

Trabajo en equipo

Proactividad

Descripción del empleo

How cool would it be to be part of a startup developing a solution to transform one of the largest industries in the world? This is not the only thing! You will also be joining a team of talented people who work every day to fulfill our mission of helping restaurateurs to make better data-informed decisions about their businesses.

We aim to be the go-to data-reliable source and optimiser of restaurants menus, and you can help us achieve this vision.

In this role, you'll not only be responsible for managing accounts in Portugal but you will also manage clients in our exciting new market in the UK. You'll have the opportunity to work with a dynamic team and help drive growth for our clients by providing strategic insights and recommendations. Come join our team and take your career to the next level with Pleez!

This pleezer will be responsible for:

1. Be the face of Pleez after client acquisition;
2. Develop and maintain strong relationships with clients;
3. Track and report on operational performance, and also clients' feedback about potential product improvements;
4. Optimize and implement onboarding processes for restaurants;
5. Continuously monitor industry trends and best practices to provide innovative solutions for clients.

Ideal profile:

1. Focused on results;
2. Proactive and resilient: with Duracell batteries;
3. A customer-centric attitude and the ability to create long-lasting relationships with our partners;
4. Advanced English understanding, both spoken and written;
5. Native in Spanish;
6. Team player;
7. Critical mindset to give inputs to the product development market fit;
8. Previous experience in food tech and start-ups is a plus.