Remote Spanish-Speaking Support Agent — Relocation to Athens

Cross Border Talents; A distancia; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A global recruitment agency is seeking a Spanish-speaking Customer Support Representative to provide exceptional service to clients from Athens, Greece. The role allows remote work from anywhere in Greece and involves supporting customers through phone, email, and chat. Applicants must have native-level Spanish and a good command of English. A competitive salary, relocation package, and various perks including health insurance and career development opportunities are offered.

Servicios

Competitive salary

Monthly performance bonuses

Relocation package

Ongoing training and career development opportunities

Health insurance

Paid holidays

Team events

Formación

• Fluent in Spanish (C2 level), essential for customer interactions.
• Proficient in English (B2 level) for communication within the team.
• Strong communication skills both written and verbal are required.
• Ability to adapt in a fast-paced environment and solve problems quickly.
• Basic skills in using CRM, ticketing systems, and MS Office.

Responsabilidades

• Provide top-tier customer service across phone, email, and chat.
• Assist customers with inquiries and troubleshoot issues promptly.
• Deliver customer-centric solutions with patience and efficiency.
• Collaborate with the support team to enhance customer journey.
• Identify recurring issues and provide feedback for improvements.

Conocimientos

Spanish C2 level

English B2 minimum

Strong communication skills

Problem-solving mindset

Basic computer skills

Descripción del empleo

A global recruitment agency is seeking a Spanish-speaking Customer Support Representative to provide exceptional service to clients from Athens, Greece. The role allows remote work from anywhere in Greece and involves supporting customers through phone, email, and chat. Applicants must have native-level Spanish and a good command of English. A competitive salary, relocation package, and various perks including health insurance and career development opportunities are offered.