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A global technology provider is looking for a Radio Optimization Technical Director to lead and mentor a multidisciplinary technical team. Responsibilities include managing project delivery and customer communication while ensuring high-quality service and continuous process improvement. The ideal candidate will have 3-5 years of experience in mobile network performance optimization and the ability to handle complex issues effectively. Fluent English is mandatory for success in this role.
Our Client : Huawei
is a leading global provider of information and communications technology (ICT) infrastructure and smart devices. With integrated solutions across four key domains – telecom networks, IT, smart devices, and cloud services – they are committed to bringing digital to every person, home and organization for a fully connected, intelligent world.
At Huawei, innovation focuses on customer needs. They invest heavily in basic research, concentrating on technological breakthroughs that drive the world forward. With approximately 208,000 employees, they operate in more than 170 countries and regions.
Huawei's end-to-end portfolio of products, solutions and services are both competitive and secure. Through open collaboration with ecosystem partners, they create lasting value for our customers, working to empower people, enrich home life, and inspire innovation in organizations of all shapes and sizes.
Job Title :
Radio Optimization Technical Director
Job Location : Madrid (Spain)
This role requires strong expertise in optimization technologies, as well as effective communication skills with cross-functional teams and clients. The incumbent is expected to develop a deep understanding of delivery scope, delivery solutions, delivery processes, and customer requirements, and to manage project delivery activities from a technical perspective. Through continuous optimization of delivery solutions and processes, along with ongoing engagement with customers, the role aims to consistently improve delivery quality and customer satisfaction.
Lead, mentor and develop a multidisciplinary technical team specializing in RAN performance and optimization.
Ensure high-quality delivery of optimization services, audits, and performance reports to customers.
Set priorities, allocate resources, and monitor progress across multiple workstreams and customer projects.
Act as the primary technical counterpart for customer representatives at various levels (engineering, management, executives).
Deeply understand customers delivery requirements and ensure smooth delivery
Manage expectations, align deliverables, and ensure customer satisfaction.
Identify customer needs and translate them into service opportunities for Huawei.
Contribute to business cases and value propositions for network optimization and modernization services.
Assess existing internal processes and workflows, identifying inefficiencies and improvement opportunities.
Implement best practices in service delivery, documentation, and workflow automation.
Drive continuous improvement initiatives to increase quality, efficiency, and team productivity.
Lead or support the preparation of technical responses for RFQs and RFPs related to planning, optimization, or network performance services.
Coordinate with product, delivery, and commercial teams to craft competitive technical solutions.
Strong understanding of 2G / 3G / 4G / 5G RAN optimization, including KPIs, call flows, radio features and driving test optimization.
3-5 years proven experience in mobile network performance optimization, more than 1 year working experience as Medium or large-scale optimization projects Technical Director or Team Leader.
Ability to review and validate the technical conclusions produced by the optimization team.
Capability to perform high-level audits and guide the team on complex performance issues.
Can lead team or arrange resource to handle complex issues, including VIP experience issues, degradation of the network, or others.
Fluent in English.