Onsite Support Engineer Role in Madrid

Safeguard Global; Madrid; Presencial; EUR 30.000 - 45.000; Jornada completa

Descripción de la vacante

A global IT services company seeks an On-site Support Engineer in Madrid. This role involves maintaining IT performance, managing OS updates, and troubleshooting diverse environments. Ideal candidates have 2-4 years of IT support experience with strong skills in Windows, Linux, and macOS, and proficiency in English. Join us for stable employment and growth in a dynamic setting.

Servicios

Global exposure

Dynamic work environment

Growth potential

Formación

• 2–4 years of IT Support / Desktop / Field Engineer experience.
• Hands-on experience with Intune or Jamf MDM tools.
• Experience managing OS updates, patching, and endpoint security.

Responsabilidades

• Act as an escalation point for complex technical issues.
• Manage OS patching, updates, and security baselines.
• Provide advanced troubleshooting for OS, network, hardware, and applications.
• Support Microsoft 365, Intune, and Jamf environments.

Conocimientos

Technical skills across Windows

Technical skills across Linux

Technical skills across macOS

Troubleshooting skills

Communication skills

Coordination skills

English proficiency

Herramientas

Intune

Jamf

Descripción del empleo

On-site Support Engineer Role in Madrid

Location : Madrid, Spain

Type : Permanent, Full-Time

About the Role :

We’re seeking a motivated and detail-oriented Onsite Support Engineer to join our global IT operations team in Madrid, Spain

• . You’ll play a key role in ensuring seamless IT performance, handling escalations, and supporting a diverse environment across Windows, Linux, and macOS systems.

Key Responsibilities :

Act as an escalation point for complex technical issues and ensure SLA compliance

Manage OS patching, updates, and security baselines across Windows, Linux, and macOS

Provide advanced troubleshooting for OS, network, hardware, and enterprise applications

Support Microsoft 365, Intune, and Jamf environments

Coordinate with remote (India-based) IT teams and vendors to resolve issues efficiently

Handle laptop onboarding / offboarding and local IT operations

Required Skills & Experience :

2–4 years of IT Support / Desktop / Field Engineer experience

Strong technical skills across Windows, Linux (Ubuntu / Red Hat), and macOS

Hands-on experience with Intune or Jamf MDM tools

Experience managing OS updates, patching, and endpoint security

Exposure to Microsoft 365 administration

Excellent troubleshooting, communication, and coordination skills

English proficiency (Spanish a plus)

Why Join Us :

Global exposure, collaboration with international IT teams

⚙️ Work across multi-OS environments with modern MDM tools

Onsite role at a dynamic and growing Madrid office

Stable, permanent employment with growth potential

If you’re passionate about technology and love hands-on problem-solving, we’d love to meet you!