On-Road Services Lead: Process & KPI Improvement

Amazon; Madrid; Presencial; EUR 40.000 - 60.000; Jornada completa

Descripción de la vacante

A leading e-commerce firm is seeking a Lead for its On-Road Services in Madrid for a Fixed Term Contract of 6 months. The role involves driving process improvements, managing daily escalations, and collaborating with various stakeholders. Ideal candidates will have experience in analytical tasks, be proficient in MS Office, and possess advanced English proficiency. This role is office-based with set work schedules and rotating rest days, aiming to support ongoing and upcoming projects.

Formación

• Experience in analytical tasks or projects working with data.
• Advanced verbal and written English (C1 level).

Responsabilidades

• Manage daily escalations and support CO processes.
• Drive process improvements and analyze deviations.
• Collaborate with department managers on key projects.

Conocimientos

MS Office suite proficiency

Advanced English proficiency

Analytical skills

Herramientas

SQL

Python

Descripción del empleo

A leading e-commerce firm is seeking a Lead for its On-Road Services in Madrid for a Fixed Term Contract of 6 months. The role involves driving process improvements, managing daily escalations, and collaborating with various stakeholders. Ideal candidates will have experience in analytical tasks, be proficient in MS Office, and possess advanced English proficiency. This role is office-based with set work schedules and rotating rest days, aiming to support ongoing and upcoming projects.