Night Auditor (Recepcionista De Noche)

Villa Marina Properties Socimi SA; Vitoria; Presencial; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

A luxury hotel chain in Vitoria, Spain, is seeking a Night Auditor to ensure guest satisfaction and operational excellence during night shifts. Responsibilities include conducting night audits, maintaining guest profiles, and ensuring compliance with hospitality regulations. Ideal candidates will have at least one year of experience in a similar role, be fluent in Spanish and English, and demonstrate strong numerical skills. The position offers performance bonuses and requires availability for night work on a rotating schedule.

Servicios

Team bonus for 5-star reviews

Performance bonuses tied to revenue KPIs

Formación

• Minimum 1 year experience in Front Desk or Night Audit.
• Legal right to work in Spain.
• Availability for night shifts, weekends, and holidays.

Responsabilidades

• Welcome and assist late arrivals with attentive service.
• Conduct the night audit with financial accuracy.
• Perform overnight security and safety checks.
• Deliver a clear handover to the morning team.

Conocimientos

Fluent Spanish

Fluent English

Strong numerical skills

Attention to detail

Emotional intelligence

Discretion

Microsoft Office

Herramientas

Cloudbeds

Opera

MEWS

Descripción del empleo

Contract & Compensation

Contract

32 hours/week (night shifts), 4 nights/week, rotating rest days (Mon–Sun)

Salary

€1,586/month (gross)

Performance Bonuses

performance bonuses

Vacation

As per collective agreement (convenio)

Perks & Incentives

Team bonus for every 5-star OTA review + additional bonus linked to revenue KPIs

About Anfitrión Marbella

Anfitrión Marbella is an intimate, art-infused boutique hotel with 19 thoughtfully designed rooms across private villas by the sea. Our hospitality is discreet, human, and serene — closer to being welcomed into a beautiful private home than staying in a conventional hotel.

We value silence over spectacle, precision over noise, and presence without intrusion. We are looking for a Night Auditor who naturally embodies calm authority, discretion, and operational excellence.

Role Summary

During the night, you are the invisible host. You safeguard the atmosphere, the guests' peace, and the accuracy of the hotel's operations. This role combines quiet guest care, financial rigor, and responsibility for the property while the hotel rests. A flawless handover to the morning team is essential.

Key Responsibilities

• Welcome and assist late arrivals and departures with understated, attentive service
• Conduct the night audit with absolute accuracy: PMS reconciliation, payments, folios, no-shows, and daily closure
• Ensure financial and transactional precision across cash, card, and OTA channels
• Preserve the calm and order of reception and common areas during night hours
• Prepare arrivals for the following day, ensuring guest information and notes are complete
• Perform overnight security and safety checks, acting discreetly and responsibly
• Maintain updated guest profiles and reservations within the PMS
• Ensure compliance with hospitality reporting and legal requirements
• Deliver a clear, structured, and reliable handover to the morning team

What You’ll Bring (Must-Haves)

• Minimum 1 year experience in Front Desk or Night Audit (boutique or upscale hospitality preferred)
• Fluent Spanish and English (spoken and written)
• Strong numerical skills and attention to detail
• Natural discretion, emotional intelligence, and respect for guest privacy
• Confidence working independently during night hours
• Comfort with PMS systems, email, OTA extranets, and MS Office
• Availability for night shifts, weekends, and holidays
• Legal right to work in Spain

Nice-to-Haves

• Experience with Cloudbeds, Opera, or MEWS
• Familiarity with concierge-style service and cultural sensitivity
• Knowledge of Marbella and its refined, non-touristic side
• Additional languages (French, German, Arabic, Russian)
• Basic first-aid or incident-reporting experience
• Driver's license

How We Measure Success

• Near-zero discrepancies in night audit closures
• Seamless, calm nights with no disruption to guest experience
• Clear, concise handovers that enable smooth morning operations
• Positive guest feedback mentioning attentiveness, calm, and professionalism

Application

Please send your CV (PDF) to

Subject

Night Auditor – Anfitrión Marbella

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PMS experience

Languages

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