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Multinational Product Harmonization Expert

Allianz

Madrid

Híbrido

EUR 45.000 - 65.000

Jornada completa

Hace 30+ días

Descripción de la vacante

Allianz is seeking a Multinational Product Harmonization Expert in Madrid to optimize and develop insurance programs. The candidate will play a crucial role in aligning product capabilities with market needs, drive process automation, and engage with stakeholders across multiple teams. The ideal candidate will have experience in multinational insurance operations and advanced analytical skills, contributing to the efficiency and competitiveness of our insurance offerings.

Servicios

Hybrid working model
Competitive compensation and benefits
Generous bonus scheme
Health and wellbeing support
Opportunities for career advancement

Formación

  • 3+ years in multinational insurance operations with a focus on underwriting.
  • Experience in process mining, UAT, and root cause analysis.
  • Familiar with Allianz systems like GPS and Global Genius.

Responsabilidades

  • Collaborate with CUO office on product rollout initiatives.
  • Assess product requirements and market needs.
  • Identify and implement portfolio and process optimizations.

Conocimientos

Process optimization
Automation
Analytical skills
Stakeholder engagement
Communication

Educación

Bachelor's degree in related field

Herramientas

Excel
Celonis
Descripción del empleo

Multinational Product Harmonization Expert

We are looking for a Multinational Product Harmonization Expert, based in Madrid. If you have previous experience in the administration of Multinational Insurance programs, are a driven and results-oriented individual with significant experience in process optimization and automation, speak fluent English, and are quickly operational in Madrid, we encourage you to apply for this exciting opportunity.

Your Team

Our Allianz Multinational Insurance Program team is a dedicated group of specialists, who deliver our unique selling proposition (USP) through technical excellence, the Allianz Network, and a relentless focus on clients. We aim to increase the knowledge of our Global Team to enhance the Client Experience through our technical capabilities, internal collaboration, and to set the tone for our Multinational growth.

You will report to our head of Multinational Business Model Transformation and Process Redesign and be part of a global and dynamic team of Multinational professionals.

The Impact You Will Have

You will be responsible for collaborating with the Chief Underwriting Officer (CUO) office, Network Management, and other cross-functional teams in the successful development, launch, and standardization of new insurance and existing products. The ideal candidate will ensure alignment with market requirements, facilitate implementation steps, and provide expertise for system and process integrations in line with the target vision, driving process optimization and automation. In this role, you will leverage industry knowledge, deep understanding of the Multinational value chain and processes, and competitor benchmarking to scope requirements and implement new Multinational business processes, along with training respective teams and business units.

Some of your specific responsibilities could include :

  • Collaborate with the CUO office to oversee product rollout initiatives, ensuring alignment with regional and global processes.
  • Understand product requirements, market-specific needs, and producer expectations, leveraging data insights and dashboard reporting.
  • Assess expected volumes and identify opportunities for portfolio and process optimization using tools such as internal systems and Celonis.
  • Establish standards for wording population aligned with system capabilities, including internal systems.
  • Develop standardized procedures for new product implementation for both new business and renewals.
  • Act as a Subject Matter Expert (SME) for internal systems integration, internal systems, and future BMP projects.
  • Build and document system maintenance protocols, including internal systems instructions and support tools.
  • Participate in user acceptance testing (UAT), offering structured feedback based on BA and process mining experience.
  • Work with SOEs and LOEs to coordinate product implementation steps and maintain operational and data accuracy requirements.
  • Support Network Management and other teams with content development and KPI tracking for new products.
  • Address implementation-related queries and provide guidance to underwriters, LOEs, and SOEs through structured SOPs and training input.
  • Collaborate with the MN training team to share process knowledge, improve stakeholder onboarding, and ensure product launch readiness.
  • Facilitate additional support during the initial launch phase of new offerings, ensuring seamless stakeholder handover.
  • Follow standard portfolio management practices to ensure operational effectiveness and alignment with business goals.
  • Identify and address key product/process issues using RCA techniques and live feedback loops.
  • Actively support the resolution of implementation challenges using structured problem-solving and change management methodologies.

What You'll Bring to the Role

You'll be an experienced professional in Corporate & Specialty Insurance with a strong operational and multinational background, ideally with experience across underwriting support, change initiatives, and system/process optimization. You understand the complexity of global insurance programs and can bridge business needs with system solutions to drive impact.

  • 3+ years of experience in multinational insurance operations, including underwriting support across multiple lines.
  • Hands-on expertise in process mining, UAT, and root cause analysis with proven improvements in service quality and speed.
  • Ideally, familiarity with Allianz systems such as GPS, Global Genius, and Multinational Global Handover Template (MN GHT).
  • Demonstrated success in stakeholder engagement, training collaboration, and dashboard reporting for senior management.
  • Solid change management and agile project delivery experience (Scrum / Kanban).
  • Experience working in multicultural, cross-functional environments.
  • Proficiency in identifying and resolving cross-platform data and operational issues, with excellent analytical skills.
  • Strong communication skills in fluent English and a collaborative, self-driven mindset.

Additionally you could have :

  • Direct experience in reinsurance operations and performance management.
  • Background in training content creation and onboarding process development.
  • Advanced reporting capabilities using Excel and visualization tools.

For non-European candidates, having valid work and residence authorization is a plus.

For European candidates who are not Spanish, having a valid Certificate of Registration for EU Citizens (NIE Certificate) is a plus.

75350 | Operations | Professional | Allianzmercial | Full-Time | Permanent

What's in it for you?

Let's care about everything that makes you, you

We are committed to nurturing an inclusive environment where everyone feels they belong. We offer a hybrid working model, which recognizes the value of striking a balance between in-person collaboration and remote working. Please feel free to discuss flexible working arrangements with us.

Let's care for your financial wellbeing

We believe in rewarding performance with a competitive compensation and benefits package (details vary by location), including a generous bonus scheme and pension.

Let's care for your opportunities to progress

From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery, and empowerment are fostered.

Let's care for life's twists and turns

From our support for flexible working, health and wellbeing (including private healthcare and parental leave benefits), to helping people return from career breaks with valuable experience. We've got your back.

Let's care for our society and our planet

With opportunities to shape a future that is safe, inclusive, and sustainable, we care for the tomorrows of our people, our industry, and our clients.

Care to join us?

Allianzmercial is the center of expertise of Allianz Group, insuring mid-sized businesses, large enterprises, and special risks. Our customers include top consumer brands, financial institutions, industry leaders, the global aviation and shipping industries, as well as family-owned and medium enterprises. We also cover unique risks such as offshore wind farms, infrastructure projects, and film productions. Our clients trust us to provide a wide range of traditional and alternative risk transfer solutions, outstanding risk consulting, multinational services, and seamless claims handling. Allianzmercial helps customers prepare for what's ahead.

Learn more about careers at Allianzmercial by clicking here.

Learn more about Allianzmercial by clicking here.

Allianz is an equal opportunity employer and welcomes applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability, sexual orientation, or any other protected characteristic. Diversity of thinking is an important part of our culture.

People with disabilities :

We want to give all our candidates the best opportunity to succeed. If you need any adjustments during the application and selection process, please email agcsglobalcareers@allianz.

Recruitment Agencies :

Allianzmercial has an in-house recruitment team focused on sourcing great candidates directly. We do not accept unsolicited resumes from agencies or search firms. Fees will not be paid for candidates submitted without an agreement. When we do use agencies, we have a PSL in place, so please do not contact managers directly. Failure to comply may result in disqualification of candidates or termination of our agreement.

LI-LH1

LI-Hybrid

Job ID 75350

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