Mobile Device Specialist

beBeeRepair; Madrid; Presencial; EUR 30.000 - 40.000; Jornada completa

Descripción de la vacante

A mobile repair company in Madrid is seeking a Service Repair Technician to diagnose and repair various mobile devices. Responsibilities include troubleshooting, conducting repairs, and communicating effectively with customers about service timelines and costs. Ideal candidates should have certification in electronics and experience with mobile technologies. Ongoing training opportunities are provided in a challenging work environment.

Servicios

Ongoing training and development opportunities

Challenging and rewarding work environment

Formación

• Certification in electronics or mobile device repair is highly desirable.
• Demonstrated expertise in troubleshooting both hardware and software issues.
• Familiarity with a range of mobile phone brands and models, including iOS and Android systems.

Responsabilidades

• Identify and resolve technical issues with mobile phones.
• Conduct high-quality repairs, such as screen and battery replacements.
• Thoroughly test repaired devices to ensure functionality.

Conocimientos

Troubleshooting hardware issues

Troubleshooting software issues

Customer communication skills

Problem-solving

Attention to detail

Educación

Certification in electronics or mobile device repair

Descripción del empleo

Overview

Job Opportunity

The Service Repair Technician will diagnose and troubleshoot issues on various mobile phone models, including hardware, software, and connectivity problems. This role requires a strong understanding of electronics, mobile device repair, and customer communication skills.

Responsibilities

• Identify and resolve technical issues with mobile phones, encompassing hardware, software, and connectivity faults.
• Conduct high-quality repairs, such as screen replacements, battery replacements, and component upgrades.
• Thoroughly test repaired devices to ensure they meet quality standards and are fully functional.
• Maintain effective communication with customers regarding repair needs, timelines, and costs in a professional manner.
• Promote a safe and organized work environment by managing tools and equipment efficiently.

Qualifications

• Certification in electronics or mobile device repair is highly desirable.
• Demonstrated expertise in troubleshooting both hardware and software issues.
• Familiarity with a range of mobile phone brands and models, including iOS and Android systems.
• Excellent problem-solving skills and attention to detail.
• Basic computer skills for record-keeping and customer communication.
• Superior communication skills and a customer-focused attitude.

Benefits

• Opportunity to develop skills in mobile device repair and electronics.
• Challenging and rewarding work environment.
• Ongoing training and development opportunities.