Microsoft Dynamics 365 Developer – Assisted Channels (ODS)

Banco Santander SA; Madrid; Presencial; EUR 45.000 - 65.000; Jornada completa

Descripción de la vacante

A leading financial institution is seeking a skilled Microsoft Dynamics 365 Developer to enhance customer service solutions. The role involves developing applications, facilitating migrations, and collaborating with diverse teams. The ideal candidate possesses experience in Dynamics 365, a strong command of English, and good teamwork skills. Join a dynamic company with opportunities for growth and international projects.

Servicios

Competitive remuneration

Attractive benefits package

Possibility of growth within the company

Collaborating on international projects

Excellent work environment

Social clubs and frequent events

Formación

• Proven experience as a Microsoft Dynamics 365 Developer.
• Deep understanding of Customer Service Workspace.
• Experience in migration from Unified Service Desk to Customer Service Workspace is highly desirable.
• Excellent command of English, both written and spoken.
• Strong teamwork skills.

Responsabilidades

• Develop, configure, and customize Microsoft Dynamics 365 applications.
• Facilitate the migration from Unified Service Desk to Customer Service Workspace.
• Collaborate with cross-functional teams for Dynamics 365 solutions.

Conocimientos

Microsoft Dynamics 365 applications development

Customer Service Workspace

Team collaboration

Problem-solving aptitude

Descripción del empleo

Overview

Microsoft Dynamics 365 Developer – Assisted Channels (ODS)

Country : España

Open Digital Services is the software development company of Santander Group powering the next generation of banks by creating innovative banking products and implementing them in collaboration with Santander Group Affiliates.

Santander Group is one of the world's largest financial institutions and the Eurozone's leader, we're committed to being the best Digital Bank with Branches in the industry.

Our mission at ODS is to design and support an advanced digital and omnichannel platform, ensuring the best customer experience using cutting-edge technology. Openbank, our flagship partner, is where we develop our most advanced concepts first. Be part of our Best-in-Class team and help us create unique value for our customers!

Join us to tackle exciting tech challenges in an agile environment, benefiting from learning, growth, and local and international career opportunities in a modern, diverse setting.

Mission and responsibilities

Mission and responsibilities :

We are looking for a highly skilled Microsoft Dynamics 365 Developer to join our dynamic team. The ideal candidate should possess strong expertise in Customer Service Workspace and will be highly valued for experience in migration from Unified Service Desk to Customer Service Workspace. We are seeking a team player with a strong command of the English language and the ability to work collaboratively in a team environment.

Responsibilities

• Develop, configure, and customize Microsoft Dynamics 365 applications in alignment with our business needs.
• Facilitate the migration from Unified Service Desk to Customer Service Workspace.
• Design, develop, and implement solutions using the Microsoft Dynamics 365 platform.
• Troubleshoot and fix bugs or issues related to Dynamics 365 applications.
• Collaborate with cross-functional teams to ensure effective implementation of Dynamics 365 solutions.
• Provide technical support for existing Dynamics 365 applications.
• Maintain up-to-date knowledge of Dynamics 365 and related technologies.

To be successful in the role you must have

• Proven experience as a Microsoft Dynamics 365 Developer.
• Deep understanding of Customer Service Workspace.
• Experience in migrating from Unified Service Desk to Customer Service Workspace is highly desirable.
• Excellent command of English, both written and spoken.
• Strong teamwork skills and the ability to collaborate effectively with diverse teams.
• Problem-solving aptitude and strong analytical skills.

What do we offer?

• Joining a dynamic and agile company undergoing international expansion.
• Working in start-up mode with the support of the Santander Group.
• Competitive remuneration and attractive benefits package.
• Possibility of growth within the company and the Group.
• Collaborating on international projects in different countries.
• Excellent work environment, social clubs and frequent events.

Would you like to grow with us? Join our team!

J-18808-Ljbffr