Logistics Technician

Microsoft; Madrid; Presencial; EUR 22.000 - 28.000; Jornada completa

Descripción de la vacante

A leading technology corporation in Madrid is seeking a Warehouse Associate to manage inventory and assist in logistics operations. The ideal candidate will have a high school diploma and relevant experience in warehouse or supply chain management. Fluency in English is essential for communication with vendors. The role requires attention to detail and the ability to escalate issues to management. This position comes with a comprehensive benefits package.

Formación

• High School Diploma AND relevant experience in warehouse/supply chain in an IT environment.
• Fluency in English to communicate effectively with team members.
• Ability to pass Microsoft Cloud background check upon hire and every two years.

Responsabilidades

• Perform assigned tasks and escalate issues during high-volume work.
• Coordinate with suppliers for warranty claims and process returned hardware.
• Help reconcile and report inventory discrepancies.

Conocimientos

Inventory management

Fluent English

Attention to detail

Logistics experience

Educación

High School Diploma

Herramientas

Inventory management systems

Descripción del empleo

Responsibilities (Text Only)

Responsibilities - Perform assigned tasks and escalate issues during high-volume work activity or escalation-based situations. - Coordinate with suppliers to initiate warranty claim and process failed vendor hardware devices. This includes information processing, packaging, shipment, and receipt of return for Return Merchandise Authorization (RMA) devices following all Service Level Agreements (SLAs) related to RMA warranty process. - Leverage process knowledge and best judgment to complete tasks with minimal direct supervision. - Maintains a strong focus to understand the impact of their work when completing tickets and assigned Inventory and Asset Management (IAM) tasks. - Maintains and steward up-to-date and accurate logical information within various inventory management systems (e.g., configuration management databases, asset management repositories). - Ensures detailed physical inventory tracking and staging. - Help to reconcile and report inventory discrepancies. - Performs destruction of data bearing devices (DBD) following all Service Level Agreements (SLAs) and Microsoft policies as necessary. - Notifies management about ordering stock shortages. Escalates any issues to management. - Comply with security and data management policies. - Embody our culture and values.

Qualifications (Text Only)

Required Qualifications - High School Diploma AND relevant experience in warehouse/supply chain in an information technology (IT) environment, inventory management, retail, warehouse management, or a related field. OR equivalent experience. - Fluency in English at an operational level is required to effectively communicate with team members and vendors. (interviews will be held in English) Background Check Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: - Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. While not required, we also look for the following Preferred Qualifications: - Extensive experience in warehouse/supply chain in an information technology (IT) environment, IT, and/or logistics, operating heavy-load movement equipment (e.g., forklift, pallet jacks, chassis lifts) for a large corporation OR equivalent experience. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a requestvia the Accommodation request form. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.