L2 Technical Support Engineer – Embedded & IT Services

Wallbox Chargers, S.L.; Barcelona; Híbrido; EUR 35.000 - 50.000; Jornada completa

Descripción de la vacante

A leading EV charging company based in Barcelona is seeking a Service Engineer to provide L1 support. The role involves monitoring service tickets, coaching team members, and ensuring effective communication of processes. Candidates should possess embedded systems knowledge, analytic skills, and be fluent in Dutch with good English proficiency. Benefits include flexible hours, hybrid work schedule, and competitive health insurance. Join a dynamic team committed to innovative energy solutions.

Servicios

Flexible working hours

Hybrid work schedule

Health, dental, and life insurance

Flexible compensation tickets

Car discounts for EV users

Discounted meals at the canteen

Formación

• Ability to connect to embedded systems remotely.
• Experience dealing with clients.
• Availability to travel based on business needs.

Responsabilidades

• Monitor service team ticket and provide L1 support.
• Share best practices and coach the team.
• Ensure effective documentation and communication.

Conocimientos

Embedded systems knowledge

Analytic vision

Excellent interpersonal skills

Fluent Dutch

Good command of English

Herramientas

Salesforce

Jira

Descripción del empleo

A leading EV charging company based in Barcelona is seeking a Service Engineer to provide L1 support. The role involves monitoring service tickets, coaching team members, and ensuring effective communication of processes. Candidates should possess embedded systems knowledge, analytic skills, and be fluent in Dutch with good English proficiency. Benefits include flexible hours, hybrid work schedule, and competitive health insurance. Join a dynamic team committed to innovative energy solutions.