Ingeniero Soporte Técnico

Pylontech; Madrid; Presencial; EUR 35.000 - 50.000; Jornada completa

Descripción de la vacante

A global energy solutions provider in Madrid seeks a Technical Project Manager to manage pre-sales technical discussions and project lifecycle. Candidates must possess a degree in Electrical Engineering, have at least 2 years experience in the energy sector, and be proficient in Spanish and English. This role involves creating customized solutions and providing training. Competitive salary offered.

Formación

• Bachelor's degree in Electrical Engineering or related fields.
• Minimum 2 years experience in energy sectors.
• Proficiency in Spanish and English.

Responsabilidades

• Conduct technical discussions to understand customer needs.
• Manage technical aspects of projects throughout their lifecycle.
• Provide technical solutions and conduct training sessions.

Conocimientos

Technical solutions design

Project management

Communication skills

Team collaboration

Market analysis

Educación

Bachelor's or higher in Electrical Engineering

Herramientas

Project management tools

CRM systems

Descripción del empleo

Company Overview

Pylontech is a leading global provider of Battery Energy Storage Systems (BESS), renowned for its innovative solutions in the energy storage sector. Established in 2009 and headquartered in Shanghai, China, Pylontech has become a prominent player in the industry, delivering over 4.5 GWh of energy storage capacity across more than 80 countries. The company's product portfolio includes advanced lithium iron phosphate (LiFePO₄) battery systems, such as the FORCE-H and FORCE-L series, known for their high cycle stability, modular design, and compatibility with various hybrid inverters.

Job Responsibilities

• Conduct technical discussions during the pre-sales phase to understand customer needs and provide professional guidance on solution configuration.
• Respond promptly and accurately to technical inquiries from customers during the pre-sales stage.
• Design and present customized technical solutions, and prepare detailed documentation on product configuration.
• Manage all technical aspects of projects throughout their lifecycle, from initial consultation, solution design, and production planning, to delivery support, including documentation, installation, and commissioning.
• Gather, analyze, and consolidate market and competitor product information. Draft technical proposals and related materials for internal and external use.
• Provide technical solutions and conduct periodic after-sales training sessions.
• Present new products to distributors at launch, explaining features and usage.
• Manage inventory of spare parts and replacements for distributor after-sales services.

Minimum Requirements

• University degree (Bachelor's or higher) in Electrical Engineering, Energy Systems, or related technical fields.
• At least 2 years of relevant experience in renewable energy, electrical energy, or energy storage sectors.
• Familiarity with renewable energy system architecture, including key components and system integration.
• Proficiency in Spanish and English, with excellent communication skills.
• Ability to work in a team and manage multiple projects simultaneously.
• Experience with energy storage systems, photovoltaic inverters, or battery technologies.
• Practical experience with project management tools or CRM systems.
• Technical certification in renewable energy systems or related fields.
• Driving license is a plus.

English Requirements

• Respond promptly and accurately to technical inquiries from customers during the pre-sales stage.
• Design and deliver customized technical solutions, including preparing and providing detailed product configuration documentation.
• Manage all technical aspects of projects throughout their lifecycle—from initial consultation, solution design, and production planning, through to delivery support, including documentation, installation, and commissioning.
• Handle after-sales issues with distributors in Southern Europe by coordinating with their technical staff, providing technical solutions, and conducting regular after-sales training sessions.
• Manage inventory levels of spare parts and replacement components for distributor after-sales services.
• Possession of a valid driver's license is advantageous.