Global Program Director

OLIVER Agency; Madrid; Presencial; EUR 80.000 - 120.000; Jornada completa

Descripción de la vacante

A leading agency seeks a Global Program Director to oversee strategic initiatives for major clients in the beauty and aviation sectors. This role involves managing multi-site teams, ensuring operational excellence, and fostering client relationships. Ideal candidates will have extensive program management experience and a strong understanding of creative production processes.

Servicios

Opportunity to work with leading global brands

Dynamic, fast-paced environment

Professional growth and development opportunities

Collaborative, diverse team culture

Competitive compensation package

Formación

• 15+ years of program/project management experience in an agency environment.
• Experience managing multiple projects simultaneously across various platforms.
• Strong understanding of creative production processes and digital marketing.

Responsabilidades

• Lead and execute global programs for beauty and aviation clients.
• Establish and manage all processes for multi-site global teams.
• Serve as primary operations contact for global stakeholders.

Conocimientos

Program Management

Client Relationship Management

Strategic Planning

Operational Excellence

Communication Skills

Organizational Skills

Educación

Bachelor's degree or equivalent experience

Descripción del empleo

Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.

As a part of The Brandtech Group , we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.

Role: Global Program Director

Location: Madrid, Spain (O ffice presence expected at minimum 3 days per wee k)

About the role:

We are seeking an exceptional Global Program Director to join our Madrid office and lead strategic initiatives across two of our most prestigious client accounts, one in the beauty and one in the aviation business . This pivotal leadership role will oversee the implementation and management of processes for multi-site global teams, ensuring the smooth creation of outstanding creative work while maintaining operational excellence and profitability across both the beauty and travel sectors.

What you will be doing:

Strategic Program Management

• Lead and execute global programs for our beauty and aviation clients , ensuring delivery within scope, timeline, and budget
• Scope, plan and manage programs up to and over €500k, in collaboration with operations and business leads
• Develop consultative relationships with key stakeholders across both client organizations globally
• Establish frameworks and best practices for optimal program outcomes, tailored to the unique needs of beauty and travel industries

Operational Excellence

• Establish and manage all processes for multi-site global teams across multiple regions
• Create and maintain master program documentation, effectively monitoring progress and profitability
• Identify risks and implement mitigation strategies to ensure projects meet client expectations
• Lead and manage project managers globally, setting precedent and standards for each region
• Coordinate development and delivery activities among various project participants and stakeholders

Client Relationship Management

• Serve as primary operations contact for global stakeholders at the beauty and aviation clients
• Present project scopes, cost estimates, schedules, and risk mitigation plans to clients
• Manage the quality control process across all deliverables, ensuring adherence to brand guidelines
• Build strong, trust-based relationships that drive client satisfaction and business growth
• Mentor junior team members and foster a culture of excellence and continuous improvement
• Lead with a strong, exemplary work ethic to ensure best practices are followed at all times
• Collaborate effectively with cross-functional teams including Creative, Strategy, Marketing, and Technology
• Support resource planning and capacity management across global teams
• Oversee program budgets and ensure fiscal responsibility
• Monitor and manage profitability of client engagements
• Manage vendor relationships, costs, quality, and delivery timelines
• Develop accurate cost estimates and manage change order processes

What you need to be great in this role:

• Bachelor's degree or equivalent experience
• 15+ years of program/project management experience in an agency environment
• Proven track record directing integrated projects for major global clients
• Experience managing multiple projects simultaneously across various platforms
• Strong understanding of creative production processes and digital marketing
• Excellent verbal and written communication skills in English , Spanish would be a plus
• Exceptional organizational and time management abilities
• Commercial acumen with experience in contract and financial management
• Ability to work effectively with globally distributed teams
• Experience in client-facing roles with senior stakeholders
• Extra thumbs up if you have experience with beauty/cosmetics and/or travel/airline industries / Knowledge of production, digital, and creative workflows / Understanding of global marketing operations and follow-the-sun delivery models / Background in implementing efficiency-driving processes and technologies / Experience with in-house agency models

What We Offer

• Opportunity to work with leading global brands in the beauty and travel sectors
• Dynamic, fast-paced environment that encourages innovation
• Professional growth and development opportunities
• Collaborative, diverse team culture
• Competitive compensation package

#LI-AB1 #LI-Onsite #LI-director

Our values shape everything we do:

Be Imaginative to push the boundaries of what’s possible

Be always learningand listening to understand

Be actively pro-inclusive and anti-racist across our community, clients and creations

OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.

OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission,embedding sustainability into every department and through every stage of the project lifecycle.

Apply for this job

*

indicates a required field

First Name *

Last Name *

Preferred First Name

Email *

Phone *

Location (City) *

Resume/CV *

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

LinkedIn Profile

Website

How did you hear about this job?

What is your notice period? *

What are your salary expectations (gross, per annum)? *

If you are selected for interview is there anything we should take in to consideration?

Please say yes or no as to whether you have worked for the following agencies in the last 7 years, Inside Ideas Group, Aylesworth Fleming, MORE, OLIVER UK, Dare or Adjust Your Set * Select...

Do you have the legal right to work in this country of employment? * Select...

If you are an EU citizen who is already working & living in the UK, please can you confirm if you have applied for your Settled or Pre-settled status and which you hold?

Settled

Pre-settled

n/a

Point of Data Transfer *

Acknowledge/Confirm

When you apply to a job on this site, the personal data contained in your application will be collected by OLIVER (“Controller”) which is located at 151 Rosebery Avenue, EC1R 4 AB and can be contacted by emailing [e-mail] or Adjust Your Set (“Controller”) which is located at 151 Rosebery Avenue, EC1R 4 AB and can be contacted by emailing [e-mail] or DARE(“Controller”) which is located at 151 Rosebery Avenue, EC1R 4 AB and can be contacted by emailing [e-mail] or Aylesworth Fleming (“Controller”) which is located at 151 Rosebery Avenue, EC1R 4 AB and can be contacted by emailing [e-mail] (“Controller”). Your personal data will be processed for the purposes of managing Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment.

Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site.

Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have to right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.

Should you be shortlisted for this role, please indicate if you require any reasonable accommodations or assistance during the interview process * Select...