Global Operations Specialist Commodities Trade Finance (Hybrid

Swiss Re; Madrid; Presencial; EUR 26.000 - 44.000; Jornada completa

Descripción de la vacante

A leading insurance and reinsurance provider in Madrid seeks an Operations Specialist to support Underwriters in Trade Finance and Commodity Finance. The role requires handling client requests, processing documentation, and improving client service. Ideal candidates have financial servicing experience and a Bachelor's degree. Proficiency in English is essential. This position offers a competitive salary and benefits.

Servicios

Performance-based variable compensation

Global and location-specific benefits

Formación

• First experience in financial institutions or credit products.
• Proficiency in English (B2 or higher).
• Familiar with KYC, AML procedures, and commercial law.

Responsabilidades

• Support Underwriters in Trade Finance and related functions.
• Process client inquiries and handle policy documentation.
• Analyze premium discrepancies and improve client service.

Conocimientos

Client servicing

Communication

Problem-solving

Teamwork

Educación

Bachelor's degree in economics or equivalent experience

Herramientas

Microsoft Office

SWIFT

Descripción del empleo

About the Role

Be ready to support our Underwriters in Trade Finance, Commodity Finance, Project Infrastructure and Portfolio Solutions as an Operations Specialist in our Credit line of business. This includes the timely and accurate handling of client / broker requests, inquiries and accurate policy issuance.

In particular your responsibilities will include the following :

• Closely interact and coordinate with internal stakeholders in Operations and Underwriting located in various regions and markets globally, as well as with external stakeholders such as clients, brokers, and service providers
• Process and administer correct reflection of client inquiries in our systems and handle contract / policy documents administration throughout their entire lifecycle (issuance, amendments, cancellation, invoicing)
• Support the underwriting and renewal processes in analysis, development, and evaluation of documents, such as underwriting files, master risk agreements and preparing policies or cover notes as draft
• Collaborate globally with other team members and our service provider to ensure the best client service to our credit clients and brokers
• Analyze and identify premium and fee discrepancies and determine appropriate measures

About the Team

Credit & Surety Operations is an emerging team redefining into a trusted partner, closely collaborating with the global Credit & Surety business teams. With passion, as well as our service and customer orientation, we strive for high customer satisfaction and help the business to achieve its profitable growth aspiration. Our team is acting across many locations in Europe, Asia Pacific, as well as North and Latin America and represents a network of operational experts. We are continuously improving and evolving the operating model and are striving to standardize and improve the processes to offer the best market services.

About You

You are aware of the importance of clients, understand their needs and are passionate about working with them in order to meet or exceed their expectations. You like to take personal ownership for your day-to-day responsibilities, do not need close supervision and are able to set the right priorities in the context of the business.

You are a true team player, are passionate about sharing your expertise and help others to grow.

You are building and maintaining effective working relationships with peers, both internally and externally. You appreciate working with global intercultural teams.

You perceive change as an opportunity rather than a threat and enjoy shaping the future.

You always look for opportunities for improvement and develop practical solutions. Obstacles cannot stop you, but let you find ways to overcome them.

Essentials

First experience in the area with financial institutions or corporates credit products, preferably in an international bank, broker and / or insurance company

Previous experience in client-facing servicing role, preferably in finance environment

Completed commercial education preferably banking specialist or bachelor studies in economics or associates degree or job experience equivalent

Basic knowledge and understanding of Trade Finance and / or international Guarantee business

Familiar with KYC, AML procedures and sanctions, commercial and company law

Proficiency in English language, reading, written and verbal, is a must (B2 or higher)

Demonstrate good digital literacy and experience with Microsoft Office

SWIFT knowledge for documentary business is a plus

Demonstrate proficiency in intermediate level math, administrative and clerical procedures including handling files and records, general economic and accounting principles, and processes for providing customer service

Nice to Have

Experience with Credit Insurance business, including Bank Trade Finance, Trade Credit Insurance, Commodity Finance and Political Risk Insurance lines

Knowledge of additional languages of relevant markets (French, German)

Compensation

For Spain, the base salary range for this position is between EUR 26 000 and EUR 44 000 (for a full-time role). The specific salary offered considers :

The requirements, scope, complexity and responsibilities of the role

The applicant's own profile including education / qualifications, expertise, specialisation, skills and experience

In addition to your base salary, Swiss Re offers an attractive performance-based variable compensation component, designed to recognise your achievements. Further you will enjoy a variety of global and location specific benefits.

Eligibility may vary depending on the terms of Swiss Re policies and your employment contract.

Take the next step in your career and do not hesitate to apply!

We are looking forward to reviewing your application. As this role requires regular communication in English, please make sure to submit your application and CV in English language.

About Swiss Re Corporate Solutions

Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer. We anticipate and manage risks, from natural catastrophes and climate change to cybercrime.

Swiss Re Corporate Solutions is the commercial insurance arm of the Swiss Re Group. We offer innovative insurance solutions to large and midsized multinational corporations from our approximately 50 locations worldwide. We help clients mitigate their risk exposure, whilst our industry-leading claims service provides them with additional peace of mind.

Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. Swiss Re Corporate Solutions embraces a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and / or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability.

If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience.

Keywords :

Reference Code : 134860