German Tech Support Specialist — Customer-Focused Help

Cross Border Talents; Málaga; Presencial; EUR 30.000 - 40.000; Jornada completa

Descripción de la vacante

A dynamic support services firm in Málaga seeks a Technical Customer Support Specialist to provide exceptional support to clients. You'll engage with customers via various channels and solve technical issues efficiently. Required skills include fluency in German and English, coupled with strong analytical and communication abilities. The role offers competitive salary, language bonus, and comprehensive health benefits in a collaborative environment.

Servicios

Competitive Salary

Language Bonus

Meal Allowance

Health & Life Insurance

Collaborative Team

Relocation Assistance

Formación

• At least one year of experience in Technical Customer Support or a related role.
• EU citizenship or a Spanish residency card.

Responsabilidades

• Assist clients via phone, email, and chat, addressing technical inquiries.
• Diagnose and resolve technical issues, offering tailored solutions.
• Work closely with colleagues to ensure fast issue resolution.
• Maintain up-to-date customer records and service logs.
• Provide high-quality interactions that build trust.

Conocimientos

Proficiency in German (C2 level)

Proficiency in English (B2 level)

Strong analytical abilities

Leadership abilities

Communication abilities

Descripción del empleo

A dynamic support services firm in Málaga seeks a Technical Customer Support Specialist to provide exceptional support to clients. You'll engage with customers via various channels and solve technical issues efficiently. Required skills include fluency in German and English, coupled with strong analytical and communication abilities. The role offers competitive salary, language bonus, and comprehensive health benefits in a collaborative environment.