German speaking Remote in Spain

Nexusbal; Málaga; A distancia; EUR 16.000 - 20.000; Jornada completa

Descripción de la vacante

A leading tech support company is seeking a Remote Customer Service Representative specializing in tech and audio support. This role requires fluency in German and strong communication skills. The successful candidate will assist customers with technical issues and product support. The position offers a competitive salary of 19,634 euros gross per year along with career growth programs and a hybrid working option if based in Barcelona.

Servicios

Competitive base salary

Full paid training

Career growth programs

Language classes

Leadership development

Formación

• Fluency in German and solid command of English are essential.
• Excellent communication and customer care skills required.
• Experience or interest in audio products and live music tech beneficial.

Responsabilidades

• Assist customers through incoming support requests.
• Troubleshoot incidents requiring deeper technical knowledge.
• Resolve issues related to specialized products like SoundTouch.

Conocimientos

Fluency in German

Solid command of English

Great communication skills

Customer care skills

Interest in audio products

Herramientas

Windows

macOS

Descripción del empleo

Remote Customer Service Representative – Tech & Audio Support (Spain, Mainland Only)

Remote from anywhere in mainland Spain (excluding islands) or hybrid from our Barcelona office
Full-time · Temporary contract

Join a dynamic, multilingual team supporting innovative brands across industries like technology, travel, fashion, and finance.

What’s in it for you?

• Competitive base salary 19,634 euros gross/year+ performance bonus
• Full paid training (no prior experience needed!)
• Work-from-home setup available across mainland Spain
• Hybrid if you live in Barcelona
• Career growth programs, language classes & leadership development
• 39h/week schedule: Monday–Friday between 09:00 and 20:00

Your mission:

• Assist customers through incoming support requests
• Troubleshoot incidents requiring deeper technical know-how
• Resolve issues related to specialized products like SoundTouch
• Keep users updated with resolution progress

What we’re looking for:

• Fluency in German and a solid command of English
• Great communication and customer care skills
• Experience or interest in audio products, wireless networking & live music tech
• Familiarity with Windows and macOS
• Prior experience in tech support or a fast-paced customer service role

Please note: Remote work is only available from mainland Spain. Applications from residents in the islands unfortunately cannot be considered for remote roles.