German speaking Remote in Spain

Cbtalents; Madrid; A distancia; EUR 19.000 - 23.000; Jornada completa

Descripción de la vacante

A leading tech support company is seeking a Remote Customer Service Representative based in mainland Spain. The role involves assisting customers with product support and requires fluency in German and a solid command of English. Ideal candidates will have a background in audio-related tech and strong communication skills. This position offers a competitive salary and the possibility to work from home.

Servicios

Competitive base salary

Full paid training

Work-from-home setup

Performance bonus

Formación

• Fluency in German and a solid command of English.
• Great communication and customer care skills.
• Experience or interest in audio products, wireless networking & live music tech.

Responsabilidades

• Assist customers through incoming support requests.
• Troubleshoot incidents requiring deeper technical know-how.
• Resolve issues related to specialized products like SoundTouch.

Conocimientos

Fluency in German

Solid command of English

Great communication skills

Customer care skills

Experience in tech products

Herramientas

Windows

macOS

Descripción del empleo

About the job German speaking Remote in Spain

Remote Customer Service Representative – Tech & Audio Support (Spain, Mainland Only)

Remote from anywhere in mainland Spain (excluding islands) or hybrid from our Barcelona office
Full-time · Temporary contract

Join a dynamic, multilingual team supporting innovative brands across industries like technology, travel, fashion, and finance.

What’s in it for you?

• Competitive base salary 19,634 euros gross/year + performance bonus
• Full paid training (no prior experience needed!)
• Work-from-home setup available across mainland Spain
• Hybrid if you live in Barcelona
• 39h/week schedule: Monday–Friday between 09:00 and 20:00
• Assist customers through incoming support requests
• Troubleshoot incidents requiring deeper technical know-how
• Resolve issues related to specialized products like SoundTouch
• Keep users updated with resolution progress

What we’re looking for:

• Fluency in German and a solid command of English
• Great communication and customer care skills
• Experience or interest in audio products, wireless networking & live music tech
• Familiarity with Windows and macOS
• Prior experience in tech support or a fast-paced customer service role

Please note: Remote work is only available from mainland Spain. Applications from residents in the islands unfortunately cannot be considered for remote roles.