German Speaking Customer Service Agent (m/f/d) - 100% remote

SIXT; Málaga; A distancia; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

A leading mobility service provider is seeking a motivated German-speaking Customer Services Agent to work from home in Spain. In this full-time role, you will assist customers over the phone and email, ensuring high satisfaction levels. Candidates should be fluent in German and English, with at least one year of customer service experience. Enjoy employee benefits and professional growth opportunities in a dynamic team environment.

Servicios

Diverse discounts on services

Team building activities

Professional growth opportunities

Formación

• At least 1 year of experience in a customer service role.
• Proficient in both German and English.

Responsabilidades

• Be the first point of contact for German customers.
• Support customers over the phone and via e-mail.
• Solve administrative tasks within the team.

Conocimientos

Fluency in German

Fluency in English

Customer service skills

MS-Office proficiency

Descripción del empleo

Overview

Informacion adicional :

You are fluent in German and would like to work from home in Spain. At SIXT we are currently looking for motivated and enthusiastic German-speaking Customer Services Agents to join our team from anywhere in Spain. If you enjoy assisting customers over the phone and via email then this position is made for you. Apply now!

Your role at SIXT

• You will be the first point of contact for our German customers and a helping hand for all inquiries before during and after the booking
• You will support our customer over the phone and via e-mail
• You excite our customers with your know-how of our products and services
• You increase customer satisfaction and loyalty with your friendly and professional work
• You act as team player and solve administrative tasks within your team

Your skills matter

• You are fully proficient in German and speak English fluently
• You have a great passion for service and enjoy assisting customers
• You have at least 1 year of experience in a similar role
• You have previous experience working with MS-Office. You enjoy working from home and are willing to do so Monday to Sunday

What we offer

• Work Life Balance This remote position allows to work 100% from home
• Employee Benefits Enjoy diverse discounts on SIXT rent share ride and SIXT as well as exclusive deals for travel technology and much more
• Team Building Activities and International Events Participate in exciting team building activities and global corporate events
• Professional Growth Learn from and with a highly motivated and professional team

Quienes somos :

Somos un proveedor de servicios de movilidad líder a nivel mundial con una facturación de 400 mil millones de euros y aproximadamente 9.000 empleados en todo el mundo. Nuestra plataforma de movilidad ONE reúne nuestros productos SIXT rent (alquiler de vehículos) SIXT share (préstamo de vehículos) SIXT ride (servicios de taxi y chfer) y SIXT (abono de vehículos) dando a nuestros clientes acceso a nuestra flota de 350.000 vehículos a los servicios de 4.000 socios colaboradores y a unos 5 millones de conductores en todo el mundo. Junto con nuestros socios franquiciados estamos presentes en más de 110 países con 2.000 estaciones de alquiler. En SIXT la experiencia del cliente y el servicio al cliente excepcionales son nuestra máxima prioridad. Apostamos por el verdadero espíritu empresarial y la estabilidad a largo plazo y alineamos nuestra estrategia empresarial con visión de futuro. Empieza con nosotros y postúlate ahora!

Remote Work : Employment Type : Full-time