German Speaking Customer Service Agent (m / f / d) - 100% remote

SIXT; Madrid; A distancia; EUR 30.000 - 40.000; Jornada completa

Descripción de la vacante

A leading mobility service provider is seeking a remote Customer Services Agent fluent in German and English to assist customers over the phone and via email. The ideal candidate should have at least one year of experience in a similar role and a strong customer service passion. This full-time position allows for a work-life balance while providing excellent benefits. Apply now to join the team!

Servicios

Work-life balance

Employee discounts on services

Team building activities

Professional growth opportunities

Formación

• Full proficiency in German and fluent in English.
• Strong passion for service and enjoyment in assisting customers.
• Minimum of 1 year experience in a similar role.
• Previous experience working with MS Office.
• Willingness to work remotely.

Responsabilidades

• Act as the first point of contact for German customers.
• Support customers via phone and e-mail communication.
• Increase customer satisfaction through friendly service.
• Collaborate as a team player and handle administrative tasks.

Conocimientos

Fluent German

Fluent English

Customer service passion

Experience in similar role

Working knowledge of MS Office

Descripción del empleo

You are fluent in German and would like to work from home in Spain At SIXT we are currently looking for motivated and enthusiastic German-speaking Customer Services Agents to join our team from anywhere in Spain.If you enjoy assisting customers over the phone and via email then this position is made for you. Apply now!

YOUR ROLE

• Act as the first point of contact for German customers providing support for all inquiries before during and after the booking.
• Support customers via phone and e-mail communication.
• Engage customers with expert knowledge of products and services.
• Increase customer satisfaction and loyalty through friendly and professional service.
• Collaborate as a team player and handle administrative tasks within the team.

YOUR SKILLS

• Full proficiency in German and fluent English skills.
• Strong passion for service and enjoyment in assisting customers.
• Minimum of 1 year experience in a similar role.
• Previous experience working with MS Office.
• Willingness to work remotely from home available Monday to Sunday.

WHAT WE OFFER

• Work Life Balance This remote position allows to work 100% from home .
• Employee Benefits Enjoy diverse discounts on SIXT rent share ride andSIXT as well as exclusivedeals for travel technologyand much more.
• Team Building Activities and International Events Participate in exciting team building activities. and global corporate events.
• Professional Growth Learn from and with a highly motivated and professional team.

Additional Information :

About us :

We are a globally leading mobility service provider with a revenue of 4.00 billion and around 9000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental) SIXT share (car sharing) SIXT ride (taxi ride and chauffeur services) and SIXT (car subscription) giving our customers access to our fleet of 350000 vehicles the services of 4000 cooperation partners and around 5 million drivers worldwide. Together with our franchise partners we are present in more than 110 countries at 2000 rental stations. At SIXT top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!

Remote Work : Employment Type :

Full-time

Key Skills

Department / Functional Area : Customer Service

Experience : years

Vacancy : 1