German-Speaking Customer Advisor — On-site, Barcelona (Fashion)

IT-Systemhaus der Bundesagentur für Arbeit; Barcelona; Presencial; EUR 19.000 - 22.000; Jornada completa

Descripción de la vacante

A leading technology services company in Barcelona is seeking a Customer Representative to join their team. This on-site role requires proficiency in German and an advanced level of English, where you will resolve customer demands and maintain product knowledge. You'll work in a vibrant fashion industry environment, enjoy benefits like a full-time contract, training, and opportunities for bonuses. If you are passionate about helping others and thrive in customer service, we encourage you to apply.

Servicios

Salary 19,103 euros gross/year

Up to 1,200 euros gross/year in bonus

Full paid training

Referral bonus opportunities

Formación

• Proficient or bilingual in German plus an advanced level of English.
• Good disposition to work in a customer service environment.
• Ability to listen to and understand customers’ needs.

Responsabilidades

• Take incoming customer calls and solve users’ demands.
• Log call details onto call management systems.
• Maintain service and product knowledge.

Conocimientos

Proficient or bilingual in German

Advanced level of English

Customer care skills

Herramientas

Windows

MS Office

Descripción del empleo

A leading technology services company in Barcelona is seeking a Customer Representative to join their team. This on-site role requires proficiency in German and an advanced level of English, where you will resolve customer demands and maintain product knowledge. You'll work in a vibrant fashion industry environment, enjoy benefits like a full-time contract, training, and opportunities for bonuses. If you are passionate about helping others and thrive in customer service, we encourage you to apply.