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A leading company in personal insurance brokerage is seeking a Claim Agent in Barcelona. This role involves supporting customers, resolving issues, and requires fluency in German and English. Enjoy a permanent contract, competitive salary, and a vibrant international work environment.
You have already gained experience in the administrative field. You have an organized nature and are able to familiarize yourself well with new content. At the same time, you have a professional approach to customers. Does this sound like you? Then don't miss this opportunity! Put your skills to the test while living in one of the most beautiful metropolitan areas in Europe.
Supporting customer-facing colleagues while interacting as a problem solver and handling complex issues concerning contracts, etc.
Ensuring a fast and quick resolution for problems.
Working together with partners and providing direction for issue resolution to achieve customer satisfaction.
Being in direct contact with customers to understand and act on their needs.
A native level of German.
A good level of English.
Previous experience/background in administrative or back-office work is a plus.
Working in a coordinated, organized, and autonomous manner.
Energetic, innovative, and proactive work attitude at a fast pace.
Interest in intercultural communication and the expatriate lifestyle.
Living in or willing to relocate to Barcelona for an international career and life experience.
Having a valid Spanish work permit (required).
Contract: permanent contract with a 2-month probation period.
Working hours: 40 hours/week, Mon-Fri 9AM – 6PM.
Salary: €24,000 gross/year.
28 days/year holiday.
Working in a stable and international work environment.
Working in a fast-growing company.
The company is one of the European leaders in the personal insurance brokerage business with over 26 years of experience in loan protection insurance and personal pensions. Founded in France, it now has several offices across Europe, including around 85 employees in Barcelona.
The unique experience of an international and diverse culture.
A beautiful beach city surrounded by coastal towns and mountains.
Delightful gastronomic experiences of Spanish, Catalan, and world cuisines.
A dynamic and active urban life where it is difficult to get bored.
Sunny days, Mediterranean weather, and a relaxed lifestyle.
An attractive startup and innovation hub with exciting opportunities.
Is this project not the best fit for you? Feel free to check our other opportunities for German speakers in Spain or send us your CV to be considered for other projects or future opportunities.