German Content Moderator & CX Specialist — Porto (On-site)

Velenosi & Meredith Consulting; Barcelona; Presencial; EUR 28.000 - 38.000; Jornada completa

Descripción de la vacante

A business consulting firm is looking for a Content Moderator / Customer Service Specialist with German in Porto, Portugal. The role involves reviewing user-generated content, assisting customers through various channels, and maintaining a positive user experience. Ideal candidates are fluent in German and English, have strong communication skills, and are ready for a vibrant multicultural work environment. The position also offers comprehensive relocation support and a welcome bonus.

Servicios

3000 EUR Welcome Bonus

Comprehensive relocation package

Paid training

Career growth opportunities

Formación

• Fluent in German and English.
• Ability to assist users with professionalism and empathy.
• Experience in user content moderation preferred.

Responsabilidades

• Review and moderate user-generated content according to platform guidelines.
• Assist users via chat, email, or internal systems.
• Support a safe and positive user experience.

Conocimientos

German (C2 / native)

English (B2+)

Professionalism

Empathy

Descripción del empleo

A business consulting firm is looking for a Content Moderator / Customer Service Specialist with German in Porto, Portugal. The role involves reviewing user-generated content, assisting customers through various channels, and maintaining a positive user experience. Ideal candidates are fluent in German and English, have strong communication skills, and are ready for a vibrant multicultural work environment. The position also offers comprehensive relocation support and a welcome bonus.