Field Application Specialist Catalonia & Balearic Islands

Beckman Coulter Diagnostics; A distancia; EUR 40.000 - 60.000; Jornada completa

Descripción de la vacante

Una empresa líder en diagnóstico médico está buscando un Field Application Specialist para las Islas Baleares y Cataluña. Este puesto implica proporcionar soporte técnico y capacitación a los clientes, manteniendo los registros de soporte y colaborando con un equipo dinámico. Se requiere un título universitario en ciencias y fluidez en español e inglés, además de una licencia de conducir válida. La empresa ofrece un entorno de trabajo flexible y oportunidades de desarrollo.

Servicios

Trabajo remoto flexible

Automóvil de empresa

Teléfono móvil

Portátil

Formación

• Título universitario en ciencias y experiencia en laboratorio clínico.
• Fluidez en español e inglés; otras lenguas valoradas.
• Licencia de conducir válida y buen historial de conducción.

Responsabilidades

• Proporcionar soporte y capacitación a los clientes de Beckman Coulter.
• Viajar en la región según sea necesario.
• Mantener registros de soporte y resolver problemas.

Conocimientos

Soporte técnico y científico

Capacitación de clientes

Trabajo en equipo

Manejo de registros de soporte

Educación

Título universitario en ciencias

Descripción del empleo

Overview

¿Interesado en saber más sobre este trabajo? Desplácese hacia abajo y descubra qué habilidades, experiencia y cualificaciones académicas se necesitan.

Field Application Specialist for Catalonia & Balearic Islands. This role supports Beckman Coulter Diagnostics customers by installing and maintaining diagnostic instrumentation and systems in hospital and stand‑alone laboratory environments. The Field Application Specialist will be based in Barcelona, supporting customers and impacting patient health and overall well‑being. You will be part of the Customer Care Dx Organisation and report to the Field Application (Customer Care) Manager.

You will provide frontline technical and scientific support by resolving customer problems, training customers, and ensuring operational performance and data quality of systems. You will help drive revenue growth while maintaining strong customer contract retention and warranty conversion. The role requires independent, territory‑based work while collaborating with the broader team to share methodologies and provide expert support. The position is classified as remote‑friendly, with a company car, mobile phone, and laptop; travel within the region and overnight stays as needed are required.

If you thrive in a fast‑paced role and want to be part of an extraordinary Customer Care Organisation, read on.

Responsibilities

• Provide excellent professional support and training to Beckman Coulter’s customers
• Travel in the region as required, experiencing various locations where our instrumentation is utilized
• Maintain customer support logs and internal records, resolve issues to deliver a high‑quality customer experience
• Develop commercial awareness through cross‑functional support of the business to increase growth opportunities
• Demonstrate pioneering innovation solutions and new products to customers
• Develop knowledge of the industry, company, products, tools, and the team; participate in a clear development pathway to grow our teams
• Be supported by a strong leadership team and participate in key projects to deliver successful installations that meet customer and company requirements

Requirements

• University scientific degree and experience in a clinical laboratory
• Fluent in Spanish and English; other languages valued
• Current valid driver’s license and good driving record; consider policies for Beckman Coulter vehicles
• Flexible hours as per business needs
• Travel to the assigned geography and periodic travel to other areas with overnight stays
• Interact with customers on a detailed scientific basis to ensure customer needs are fulfilled

Additional information

Beckman Coulter Diagnostics supports flexible, remote working arrangements for eligible roles. This position may be eligible for remote work from your home. Additional information about remote work arrangements will be provided by the interview team. Explore the flexibility and challenge of working for Beckman Coulter Diagnostics.

For more information, visit J-18808-Ljbffr