Engineering Operations Technician (Data Centers), ZAZ - DCEO

Amazon Data Services Spain, S.L.; Zaragoza; Presencial; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

A leading technology company in Spain is seeking a Data Center Operations Technician to ensure the operation and maintenance of critical systems in their Data Center. Responsibilities include troubleshooting electrical and mechanical equipment, monitoring systems, and collaborating with support teams. Candidates should have a high school diploma and experience in data center engineering is preferred.

Formación

• Demonstrated ability to solve problems through root-cause elimination.
• Experience in monitoring and troubleshooting mechanical and electrical systems.
• Willingness to take ownership of technical issues.

Responsabilidades

• Assist in the operation and maintenance of Data Center equipment.
• Monitor and troubleshoot all Data Center systems.
• Perform site walkthroughs to verify proper operation of facility equipment.

Conocimientos

Problem-solving

Troubleshooting

Proactive issue detection

Collaboration

Decision making

Educación

High school or equivalent diploma

Descripción del empleo

We are currently seeking a Data Center Operations Technician to serve as a technical resource within our mission critical Data Center. The position will help ensure overall availability and reliability to meet or exceed defined service levels of Data Center Engineering Operations. Due to the success of the Amazon’ operations and rapid expansion of Data Centres we are recruiting suitable candidates to operate / maintain these facilities in Spain. The successful candidates will be expected to have a positive involvement in both the maintenance of facilities and the improvement of efficiencies to help offer Amazon’ customers better value.

Tasks

• Assist in the operation and maintenance of all electrical, mechanical, and HVAC equipment within the Data Center / Facility. This equipment supports mission-critical servers and must maintain better than 99.999% uptime.
• Assist in maintenance and monitoring of all Data Center systems to include incidents / events, problems, changes, monitoring, problem escalation / notification / resolution and all other aspects of Data Center support.
• Monitor and troubleshoot all mechanical, electrical, HVAC systems, voice / data, chiller systems and generators.
• Provide assistance to contractor or data center engineers to ensure proper operation and maintenance of all facility equipment.
• Provide assistance to contractor or data center engineer to deploy new equipment, such as building racks, cabling, and other tasks as necessary
• Perform site walkthroughs to verify proper operation of Facility Equipment and Monitoring Systems

In addition to acting as a Facilities First Responder to critical events, this individual will also support new data center facilities and existing data center facilities and will demonstrate an ability to Operate with minimal supervision

Competencies

The successful candidate show be able to demonstrate the following competencies / behaviors :

• An ability to solve problems through root-cause elimination, stepping back to understand the broader context.
• An aptitude for trouble-shooting and problem-solving complex issue
• Ability to maintain service level agreements (SLAs) through the implementation of proactive issue detection and immediate response.
• An ability to follow procedures system documentation and track issues through appropriate entries into a Trouble Ticket system.
• Demonstrate good judgment and instincts in decision making.
• Prioritise appropriately in a complex, fast-paced environment.
• Willingness to take ownership for technical issues brought by the customer base.
• Be capable of actively engaging and working collaboratively with other support teams to drive resolution of problems encountered

BASIC QUALIFICATIONS

• High school or equivalent diploma

PREFERRED QUALIFICATIONS

• Experience in data center engineering