Dutch Customer Service Advisor

Recruit4Work; Barcelona; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A leading recruitment agency is seeking a customer support representative for a banking application in Barcelona. The role involves being the primary contact for customers, with a focus on accuracy. Candidates must be fluent in Dutch and have basic computer skills. The position offers paid training, Spanish lessons, a market-based salary with bonuses, and various employee benefits, all in a vibrant call center environment.

Servicios

Paid training

Free Spanish lessons

Meal cards

Transport cards

Private insurance

Growth opportunities

Formación

• Fluent in Dutch (C2) is required.
• Basic computer skills are necessary.
• Able to follow procedures around sensitive data.

Responsabilidades

• Serve as the main contact for customers with questions about a banking application.
• Complete a 5-day training program covering job aspects.

Descripción del empleo

Are you done with the fact that every day is the same? Switch it up and take on a new adventure by starting a new job abroad! You can experience a new job in which you can grow on a professional level. But also experience a new country, a new culture, meet new people and learn a new language. Barcelona is the perfect city for this new adventure! With its rich culture and diverse population you will be able to experience loads of new things. Sounds like an adventure for you? Check out this position!

Your role

You will be working on a project with relatively simple processes, but accuracy is an absolute must and you will be the main contact point for customers who have questions or issues with a banking application. There is a training program in which you will go through all the aspects of the job. The training period consists of 5 days.

Profile

• Fluent in Dutch (C2)
• Working proficiency in English
• Call centre experience is an added value, but not required
• Basic computer skills are necessary
• Able to follow procedures around sensitive data
• You can submit proof that you are free of criminal offences
• Flexibility and punctuality regarding working hours (shifts including evening and weekend services)

Our ideal candidate is

• Communicative and empathetic
• Disciplined and accurate
• Respectful and positive towards customers
• Solution-oriented thinking
• Patient
• Reliable

Our offer

• Paid training
• Free Spanish lessons (once a week)
• Unique, atmospheric, people-oriented call centre, with a good dose of fun
• Market-based basic salary with bonus
• Employee benefits such as meal cards, transport cards and private insurance
• Growth opportunities

Location

Barcelona, Spain