Digital Workplace Admin

Devoteam; A distancia; EUR 40.000 - 50.000; Jornada completa

Descripción de la vacante

A technology firm based in Madrid is seeking a Digital Workplace Admin to manage and improve productivity and collaboration tools. The role requires a proactive individual with strong analytical skills and hands-on experience in tool administration. Key responsibilities include configuring tools, supporting stakeholders, and providing user training. Ideal candidates should have excellent communication skills and a user-centric approach to enhance employee experience through effective digital solutions.

Formación

• Hands-on experience administering productivity, communication, and collaboration tools.
• Experience with business stakeholders for gathering requirements.
• Proven ability in creating and delivering user training.
• Proactive approach to improving the employee experience.

Responsabilidades

• Manage and maintain productivity and collaboration tools.
• Configure tools to meet business needs.
• Support Digital Workplace Manager and gather requirements.
• Monitor tools usage and provide analytics for decision-making.
• Provide technical support and user training.

Conocimientos

User training

Data analysis

Communication

Problem-solving

Interpersonal skills

Herramientas

PowerShell

Google Apps Script

Adobe Acrobat

Microsoft Excel

Microsoft Outlook

Descripción del empleo

The Digital Workplace Admin will play a crucial role in shaping and maintaining our digital landscape. This position is responsible for the administration, configuration and support of our productivity, communication and collaboration tools. The ideal candidate will be a proactive problem‑solver with a passion for technology and a desire to enhance the employee experience through the effective use of digital tools.

Key Responsibilities

• Tool Administration: Manage and maintain our suite of productivity and communication and collaboration tools including, but not limited to, custom applications as well as third‑party software such as LucidSuite and Overlayer.
• Configuration and Customization: Configure and customize tools to meet the evolving needs of the business and our employees.
• Business Engagement: Support the Digital Workplace Manager by attending meetings with business stakeholders, gathering requirements and acting as a technical consultant to translate business needs into technical solutions.
• Analysis: Proactively monitor tools usage, adoption rates and key performance indicators through vendor dashboards and analytics to provide sufficient information for decision‑making.
• User Support and Training: Provide technical support and training to employees ensuring they can effectively utilize the available tools. Develop and maintain user‑friendly training materials and documentation.
• Vendor and Release Management: Act as a point of contact for tool vendors. Monitor, communicate and coordinate the testing of new releases and features. Collaborate in the contract negotiations and renewals processes.
• Security and Compliance: Work with the security team to ensure that all tools are configured and used in a secure and compliant manner, including the implementation of security capabilities like Single Sign‑On (SSO) and Data Loss Prevention (DLP).
• Process Improvement: Identify opportunities to improve business processes and employee workflows through the use of our digital tools.
• Collaboration and Communication: Collaborate with various IT and business stakeholders to develop and implement collaboration strategies.

Qualifications

• Proven experience in a similar role with hands‑on experience administering productivity, communication and collaboration tools.
• Experience working with business stakeholders to gather requirements.
• Experience with data analysis and reporting tools to track tool adoption and usage metrics.
• Excellent communication, interpersonal and problem‑solving skills.
• A proactive and user‑centric approach to work with a strong desire to improve the employee experience.
• Experience in creating and delivering user training.
• Ability to work effectively both independently and as part of a team.
• Familiarity with scripting for administrative tasks desired (e.g., PowerShell, Google Apps Script).

Remote Work: No

Employment Type: Full‑time

Key Skills

• Data Entry
• Adobe Acrobat
• AS400
• EDI
• Microsoft Outlook
• Cloud Architecture
• Microsoft Excel
• Quick Books
• Administrative Experience
• Order Fulfillment
• Project Implementation
• Sales Support

Experience: years

Vacancy: 1