Digital Account Manager (Dutch Speaking)

SoftwareONE; Barcelona; Híbrido; EUR 40.000 - 60.000; Jornada completa

Descripción de la vacante

A global technology solutions provider is seeking a Digital Sales Account Manager in Barcelona. The role focuses on managing SME client relationships, driving sales, and ensuring exceptional service delivery. Candidates should have experience in selling technology products, strong communication skills, and a commitment to customer satisfaction. This position offers a competitive compensation package, a dynamic work environment, and opportunities for professional growth.

Servicios

Flexible timing and hybrid model

Collaborative work environment

Professional growth opportunities

Competitive compensation and benefits package

Formación

• Experience selling technology products and services.
• Passionate about sales and customer satisfaction.
• Strong negotiation and communication skills.

Responsabilidades

• Build and maintain strong relationships with SME clients.
• Act as the primary contact for digital service inquiries.
• Develop and execute tailored renewal strategies for clients.
• Address and resolve post-sales issues with cross-functional teams.
• Identify growth opportunities in clients' business landscapes.
• Utilize data insights to drive sales motions.
• Monitor performance metrics to improve strategies.
• Represent client interests within the organization.

Conocimientos

Fluent in English and Dutch

Sales expertise

Verbal communication skills

Negotiation skills

Customer onboarding expertise

Escalation management proficiency

Request tracking skills

Ability to convert business problems into solutions

Continuous learning orientation

Collaborative mindset

Descripción del empleo

Why SoftwareOne?

SoftwareOne and Crayon have come together to form a global, AI-powered software and cloud solutions provider with a bold vision for the future. With a footprint in over 70 countries and a diverse team of 13,000+ professionals, we offer unparalleled opportunities for talent to grow, make an impact, and shape the future of technology. At the heart of our business is our people. We empower our teams to work across borders, innovate fearlessly, and continuously develop their skills through world‑class learning and development programs. Whether you’re passionate about cloud, software, data, AI, or building meaningful client relationships, you’ll find a place to thrive here. Join us and be part of a purpose‑driven culture where your ideas matter, your growth is supported, and your career can go global.

The role

As a Digital Sales Account Manager, you will be the primary point of contact for our SME clients in the Netherlands, managing relationships and ensuring exceptional service delivery. You will focus on driving sales, addressing software requirements, executing renewals, managing escalations, and maintaining consistent coverage across all assigned accounts. Your role will be pivotal in fostering trust‑based relationships, ensuring client satisfaction, and identifying opportunities for growth.

Responsibilities

• Relationship Management: Build and maintain strong, trust‑based relationships with SME clients, understanding their needs and goals.
• Service Delivery: Act as the primary contact for digital service inquiries, coordinating with internal teams to meet client needs.
• Renewal Strategy: Develop and execute renewal strategies tailored to each client, leading negotiations to secure contract renewals.
• Escalation Resolution: Address and resolve post‑sales issues, collaborating with cross‑functional teams to troubleshoot problems.
• Account Coverage: Maintain a comprehensive understanding of clients' business landscapes, identifying opportunities for growth.
• Data‑driven Sales: Utilize data insights and market intelligence to drive sales motions, identify upsell opportunities, and execute targeted sales campaigns.
• Performance Analysis: Monitor and analyze performance metrics to improve account management processes and sales strategies.
• Client Advocacy: Represent client interests within the organization, championing client success stories to drive referrals and testimonials.

What we need to see from you

• Fluent in English and Dutch
• Passionate about sales and committed to customer satisfaction
• Experience selling technology products and services
• Strong verbal communication and negotiation skills
• Customer onboarding and handling expertise
• Escalation management proficiency
• Request tracking and collaboration skills
• Ability to convert business problems into technical solutions
• Continuous learning orientation
• Fluent in French and English (if applicable)
• Collaborative, culture‑first mindset with a focus on teamwork and personal growth

What We Offer

• Flexible timing and hybrid model with reduced days in summer
• A dynamic and collaborative work environment
• Opportunities for professional growth and development
• Competitive compensation and benefits package
• A chance to be part of our new Sales Hub in Barcelona

Job Function

Sales

Accommodations

SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at [e-mail]. Please include the role for which you are applying and your country location. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR.

At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Additionally, we encourage experienced individuals that have taken an intentional career break and are now prepared to return to work to explore our SOAR program.

SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at [e-mail]. Please include the role for which you are applying and your country location. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR.