Delivery Lead - AI & Integration Programs (Remote)

HCLTech; A distancia; EUR 50.000 - 70.000; Jornada completa

Descripción de la vacante

A leading technology firm is seeking a Delivery Lead in Barcelona. The role involves managing service delivery processes, ensuring robust governance, and guiding escalation procedures. The ideal candidate has a Bachelor's degree, relevant certifications, and experience in service outsourcing and incident management. HCLTech offers a virtual-first working environment, career development opportunities, and a diverse workplace culture.

Servicios

Learning and career development opportunities

Virtual-first work environment

Work-life balance and real flexibility

Formación

• Experience as Service Delivery Manager, managing projects on integration and data/HR.
• Ensure robust governance processes with all stakeholders.
• High level of English is required.

Responsabilidades

• Guide escalation procedures and incident management related to service delivery.
• Lead complex service delivery teams and establish operational control processes.

Conocimientos

Service Delivery Management

Incident Management

Governance Process

Service Outsourcing

Project Management

AI and Integration Experience

High Level of English

Educación

Bachelor's degree

PRINCE/PMP Certification

ITIL Foundation Certification

Descripción del empleo

A leading technology firm is seeking a Delivery Lead in Barcelona. The role involves managing service delivery processes, ensuring robust governance, and guiding escalation procedures. The ideal candidate has a Bachelor's degree, relevant certifications, and experience in service outsourcing and incident management. HCLTech offers a virtual-first working environment, career development opportunities, and a diverse workplace culture.