Danish Customer Support Specialist — Hybrid & Growth

PlanetJobs; Barcelona; Híbrido; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A global recruitment agency in Barcelona is seeking a Customer Support Advisor to enhance customer experience for a prestigious travel company. Candidates should be fluent in Danish and possess excellent communication skills, along with a user-friendly approach to technology. Responsibilities include addressing customer needs and inquiries while providing high-quality service. This role offers extensive benefits, including health insurance and wellness programs, aiming to foster personal and professional growth.

Servicios

Spanish lessons and quizzes

Free private health insurance

Flexible nursery school transport

Free coffee and weekly fruit

Career growth opportunities

Initial training and continued coaching

Formación

• Native or fluent in Danish with good command of English.
• Excellent communication and interpersonal skills.
• User friendly PC skills including Office 365 and CRM.

Responsabilidades

• Understand and identify customer needs as a support advisor.
• Mediating between travellers and accommodation suppliers.
• Clarifying inquiries about services via email and phone.

Conocimientos

Fluent Danish

Good command of English

Excellent communication skills

Problem-solving mentality

User friendly PC skills

Affinity with Accommodation Platforms

Herramientas

Office 365

CRM Database

Descripción del empleo

A global recruitment agency in Barcelona is seeking a Customer Support Advisor to enhance customer experience for a prestigious travel company. Candidates should be fluent in Danish and possess excellent communication skills, along with a user-friendly approach to technology. Responsibilities include addressing customer needs and inquiries while providing high-quality service. This role offers extensive benefits, including health insurance and wellness programs, aiming to foster personal and professional growth.