Danish Customer Service Advisor – Barcelona, Growth & Perks

Recruit4Work SL; Barcelona; Presencial; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

A leading staffing agency in Barcelona is seeking a Customer Service Advisor. In this role, you will provide exceptional customer support through phone, chat, and email, ensuring customer satisfaction while addressing inquiries and concerns. The ideal candidate should be fluent in Danish and possess call center experience. Benefits include paid training, free Spanish lessons, and a fun work atmosphere.

Servicios

Paid training

Free weekly Spanish lessons

Fun, people-focused work atmosphere

Market-based salary + bonus potential

Meal & transport cards + private insurance

Free fruit & coffee daily

4 company outings per year

Growth opportunities within the company

Responsabilidades

• Block lost / stolen cards & secure customer data
• Verify identities and answer inquiries
• Handle claims & manage card activations or blocks
• Ensure every customer feels supported and protected

Conocimientos

Fluent in Danish (C2)

Proficient in English

Call centre experience

Communicative & empathetic

Positive, flexible & a true team player

Strong listener with a service-oriented mindset

Able to handle challenges calmly & professionally

Descripción del empleo

A leading staffing agency in Barcelona is seeking a Customer Service Advisor. In this role, you will provide exceptional customer support through phone, chat, and email, ensuring customer satisfaction while addressing inquiries and concerns. The ideal candidate should be fluent in Danish and possess call center experience. Benefits include paid training, free Spanish lessons, and a fun work atmosphere.