Cycling Tour Sales Specialist

Eat Sleep Cycle; Fornells de la Selva; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A cycling tour company in Fornells de la Selva is seeking a motivated Cycling Tour Sales Specialist to join their team. This full-time role requires a passion for cycling and travel, along with strong sales and communication skills. Key responsibilities include guiding clients through the tour selection process and maintaining customer relationships. Applicants should have experience in sales and the ability to engage clients. Salary is negotiable based on experience.

Formación

• 2 years experience in a sales driven role.
• A second language is a benefit - Spanish & Catalan preferred.

Responsabilidades

• Respond to inquiries and close bookings to exceed sales targets.
• Answer the phone quickly and informatively.
• Complete proactive sales actions to generate new leads.
• Build long-term relationships with clients.
• Analyse guest feedback and follow-up.

Conocimientos

Fluent in English

Sales driven experience

Knowledge of cycling tours

Organisational & time management skills

Computer literacy

Telephone communication skills

Passion for cycling

Educación

Educated to degree level or equivalent

Herramientas

CRM systems

Reservations system

Descripción del empleo

Overview

We are seeking a motivated and customer-focused Cycling Tour Sales Specialist to join our growing team. This role is ideal for someone who combines a passion for cycling and travel with a talent for sales, communication, and creating exceptional customer journeys. As a key member of our sales team, you will guide prospective clients through the tour selection and booking process, ensuring they find the perfect cycling experience tailored to their needs and dreams.

Essential Experience

• Fluent in English
• 2 years experience in a sales driven role
• Good knowledge of cycling tours
• Exceptional organisational & time manangement skills
• Computer literate with an ability to work across multiple systems.
• Confident in taking phone calls & building instant rapport with customers
• A love and passion for cycling. Aligned with Eat Sleep Cycle values.

Extras

• A second language is a benefit - Spanish & Catalan both preferred
• Educated to degree level or equivalent
• Experience using a CRM and a reservations system

Responsibilities

• Respond to incoming inquiries and close bookings with a goal of exceeding the sales target
• Answer the phone and ensure a quick, informative & friendly response
• Complete pro-active sales actions as required to generate new leads
• Build long-term relationships with guests to ensure Eat Sleep Cycle is always their first choice for their next cycling tour
• Analyse guest feedback after their tour and follow-up with phone calls

Extras

• Provide input for the marketing team based on customer feedback
• Provide input into new product development based on customer demand and feedback
• Provide support in maintaining accurate product descriptions and pricing across the website and booking system

Contract details

• 40hr full time contract
• The role is based in our office in Fornells de la Selva, Girona
• Salary negotiable subject to experience
• To apply please email [e-mail] with your CV and cover letter