Customer Support Specialist Multilingual (Greece)

Cross Border Talents; Madrid; A distancia; EUR 50.000 - 70.000; Jornada completa

Descripción de la vacante

A leading customer support company is seeking a Multilingual Customer Support Specialist to handle inquiries and assist customers. The ideal candidate will be fluent in one of the required languages and English, with strong communication skills. This position offers remote options and a competitive salary, along with a relocation package if necessary.

Servicios

Competitive salary

Performance bonuses

Relocation package

Training and career development

International work environment

Formación

• Fluency in one of the listed languages + English.
• Strong communication and problem-solving skills.
• Previous customer service or related experience is an advantage.

Responsabilidades

• Handle customer inquiries via phone, email, or chat.
• Assist customers with orders, deliveries, and product settings.
• Provide troubleshooting support and problem-solving.

Descripción del empleo

Overview

Customer Support Specialist Multilingual (Greece)

Location: Greece (Athens, Thessaloniki, and other locations depending on the project)

Contract Type: Full-time, Permanent

Work Model: On-site and remote options (remote roles require relocation within Greece)

Languages Required:
Danish | Dutch | French | German | Italian | Japanese | Norwegian | Portuguese | Spanish | Swedish

Responsibilities

• Handle customer inquiries via phone, email, or chat in your native language and English
• Assist customers with orders, deliveries, and product settings
• Provide troubleshooting support and problem-solving in line with company guidelines
• Maintain a high level of professionalism and customer satisfaction
• Collaborate with team members to ensure quality service delivery

Requirements

• Fluency in one of the listed languages + English
• EU Work Permit is mandatory (candidates must already be legally authorized to work in the EU no visa or legal assistance is provided)
• Strong communication and problem-solving skills
• Previous customer service or related experience is an advantage

What We Offer

• Competitive salary and performance bonuses
• Relocation package (flight, accommodation assistance, and onboarding support)
• Training and career development with global brands
• International work environment with opportunities for growth