Customer Support Logistics - Relocation to Bulgaria

TELUS Digital; España; A distancia; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

A leading provider in logistics and delivery services is looking for a Logistics & Delivery Advisor fluent in Dutch and English. This role, which requires relocation to Bulgaria, involves managing logistics tasks and delivering exceptional customer support. Ideal candidates should possess strong communication and problem-solving skills, along with a high school diploma. The company offers fully paid training, a stable job, health insurance, and various benefits.

Servicios

Fully paid training

Stable job and career development opportunities

Additional health insurance

50+ benefits and services to choose from

Positive international working environment

Support and learning

Formación

• Previous customer support experience, preferably in logistics or delivery.
• Organized and quick-thinking.
• People-oriented.

Responsabilidades

• Deliver customer support via phone, email, or chat in Dutch and English.
• Manage logistics tasks, track packages, and resolve delivery issues.
• Ensure professional and efficient interactions with customers.

Conocimientos

Fluency in Dutch (C1/C2)

Good knowledge of English (B2 and above)

Proven computer skills

Great communication skills

Problem-solving skills

Organizational skills

Educación

High school diploma or equivalent

Herramientas

MS Office

Google Suite

Descripción del empleo

Overview

Join our team and keep deliveries on track!

We\'re looking for a Logistics & Delivery Advisor with Dutch and English to ensure seamless package administration and delivery support. If you are organized, quick-thinking, and people-oriented, this role is for you.

This job requires relocation to Bulgaria (relocation package provided)

What You\'ll Do

• Deliver top-notch customer support via phone, email, or chat in Dutch and English
• Manage logistics tasks: track packages, resolve delivery issues, and coordinate with consumers, vendors, and partners.
• Ensure every interaction is professional, efficient, and leaves customers with a positive impression.
• Stay up to date on client policies, products, and services.

What You Bring

• Fluency in Dutch (C1/C2) and good knowledge of English (B2 and above).
• Proven computer skills, including MS Office and Google Suite.
• Great communication, organization, and problem-solving skills.
• Previous customer support experience (logistics/delivery experience is a plus).
• High school diploma or equivalent.

Why You\'ll Love It

• Join a friendly, international team.
• Grow your career in logistics and customer service.
• Make a real impact every day.

We Offer

• Fully paid training
• Stable job and career development opportunities
• Additional health insurance
• 50+ benefits and services to choose from
• Positive international working environment
• Support and learning

About us

TELUS Digital Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,600 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and more. The company\'s primary focus is strict adherence to all our clients\' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.