Customer Service Specialist

JR Spain; Bilbao; Presencial; EUR 15.000 - 20.000; A tiempo parcial

Descripción de la vacante

Una empresa internacional de bienestar busca un/a Especialista en Atención al Cliente a tiempo parcial para unirse a su equipo dinámico. El candidato ideal tendrá un nivel nativo de español y será responsable de informar a los clientes sobre promociones, reactivar relaciones y recopilar comentarios. Ofrecemos la oportunidad de trabajar de forma remota en un entorno colaborativo y significativo, con posibilidades de crecimiento en el sector del bienestar.

Servicios

Trabajo remoto

Oportunidades de crecimiento

Formación

• Es imprescindible hablar español nativo.
• Se valora experiencia previa en atención al cliente o ventas.
• Estilo de comunicación claro y seguro, especialmente por teléfono.

Responsabilidades

• Realizar llamadas salientes informando sobre promociones y eventos.
• Reactivar clientes inactivos y recopilar comentarios.
• Mantener registros diarios sobre el estado de los clientes y resultados de llamadas.

Conocimientos

Comunicación clara

Organización

Orientación al cliente

Descripción del empleo

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Coral Club International is hiring: Part-time customer support Specialist (Native Spanish Speaker)Join a dynamic team and help us deliver exceptional service to our valued customers!
Location:
RemoteEmployment type:
Part-TimeLanguage requirement:
Native Spanish (Spain)Start date:
Immediate
About Coral ClubCoral Club is an international wellness company offering high-quality products for health, hydration, and overall well-being. With a presence in over 40 countries we are committed to helping people lead healthier lifestyles through education, community and effective natural solutions. At Coral Club we believe in the power of personal connection - and that’s where you come in.
About the roleWe are looking for a
Customer Support Specialist
to engage with our current and potential clients as part of a special outreach project. Your role will be essential in maintaining strong relationships, sharing updates, reactivating inactive clients, and collecting valuable feedback to improve our services.
Key ResponsibilitiesOutbound calls (Provided database):Inform clients about ongoing promotions, product launches, and events.Invite clients to Zoom presentations, offline meetups, and other company activities.Reactivate inactive clients (those who haven’t interacted for 3+ months).
Feedback collection & Reporting:Log interests, objections, questions, and call outcomes.Share collected feedback and insights with your team leader.
Work with reporting tools:Maintain daily logs: client status, call outcomes, and next steps.Segment contacts into groups (e.g., potential customers, product interest, business interest, etc.).
Communication via Messengers:Send follow-ups, reminders, and links via WhatsApp, Telegram, and other messaging platforms.Duplicate invitations and essential information across channels as needed.
What we’re looking forNative-level Spanish (Spain)
- required.Other language skills - a plus.Clear and confident communication style, especially over the phone.Organized, detail-oriented, and responsible.Prior experience in
sales
or
customer service
- a strong advantage.
What We OfferRemote work with supportive team collaboration.Opportunity to grow within a global wellness company.Meaningful work with real impact on people’s lives.
Ready to make a difference with Coral Club?Send your
CV and short cover letter
to [emailprotected]